Pharmacy Technician Jobs in San Jose, AZ

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Pharmacy Technician

CVS Health•Westbrook, ME
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe and inclusive workplace. After starting, technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are satisfied. Technician immunizer duties may also be performed where permitted by law and after completing the required training and licensing.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
  • If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required training within the designated timeframe.
  • Have regular and predictable attendance, including nights and weekends.
  • Demonstrate the ability to concentrate, switch between tasks, and confirm prescription information and label accuracy.
  • Communicate verbally and in writing with patients and colleagues, listen actively, and respond appropriately to patients’ reactions.
  • Use math to determine quantities such as tablets, days’ supply, and bottles needed for prescriptions.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Meet physical demands including standing or remaining upright for extended periods, mobility, lifting and handling items, reaching, repetitive finger movements, precision control, stooping, and close visual acuity.
  • Occasionally lift or exert up to 20 pounds and frequently lift or exert up to 10 pounds.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation and support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
  • Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Perform basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel to other stores in the market for shifts when needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
  • Where permitted, complete additional immunizer licensure and training; help prepare and administer vaccines, educate patients and refer vaccination questions to the pharmacist, monitor and respond to adverse reactions, document patient information, and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy; assist patients and colleagues through effective communication, attentive listening, customer service, mathematical reasoning, and problem resolution.
  • Perform other tasks as directed by a supervisor or manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being

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