Pharmacy/Technician

Kroger•Liberty Twp, OH

About The Position

Provide exceptional customer service and support healthier lives by offering a safe, clean, inclusive environment and appropriate products, services, and care. Provide direct patient intervention through health and wellness services, as permitted by and consistent with state and federal laws. Demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. Assist the pharmacist with responsibilities that do not require the pharmacist’s professional judgment.

Requirements

  • High school diploma or GED.
  • Must be at least 18 years old.
  • Ability to handle highly confidential information.
  • Meet minimum state requirements for performing the functions related to the position.

Nice To Haves

  • Previous comparable experience.
  • Equivalent experience as a pharmacy clerk.
  • EPRN familiarity.

Responsibilities

  • Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
  • Follow and reinforce food safety, sanitation, and safety requirements; identify unsafe conditions and notify store management.
  • Perform ordering functions with primary and secondary wholesalers.
  • Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
  • Maintain departmental standards by keeping workstations and customer waiting areas clean and organized.
  • Count, measure, and prepare products according to company best practices.
  • Complete billing procedures to support value for customers and the company.
  • Answer phones, triage calls, and respond to inquiries as appropriate.
  • Follow guidelines for vendor coupons, cash shortages, and company shrink controls.
  • Operate the cash register and follow cashier handling policies for electronic fund transfers, cash, and check transactions.
  • Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
  • Assist the pharmacist with responsibilities that do not require professional pharmacist judgment.
  • Follow HIPAA regulations and company privacy policies.
  • Support company health and wellness initiatives.
  • Put away legend orders, including Central Fill deliveries.
  • Work cooperatively in a fast-paced and sometimes stressful environment; manage conflict reasonably and cooperatively.
  • Handle customer and business information honestly and with integrity.
  • Follow directions and seek assistance when needed to resolve customer and business issues.
  • Provide support through direct interaction with minors, individuals with special needs, and older adults.
  • Perform the essential job functions with or without reasonable accommodation.
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