Pharmacy Technician

CVS Health • Goodyear, AZ

14d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and serve as an initial point of contact for patients and customers. Technicians follow company Standard Operating Procedures, pharmacy workflow procedures, applicable laws and professional standards, and CVS policies to support patient safety, privacy, and quality care. They are expected to provide compassionate, personalized service, contribute to a safe and inclusive team culture, and complete required company training and any applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until requirements are met.

Where permitted by law and supported by required training and certification, Technicians may provide additional health care services, including immunizations, point-of-care testing, and staffing offsite clinics. Technicians who obtain Technician Immunizer status may help prepare and administer vaccines, educate patients and refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, document patient information, and manage vaccine supplies.

This is a part-time position with anticipated weekly hours of 20. The typical pay range is $17.15–$27.15 per hour; actual pay depends on factors such as experience, education, geography, and other relevant factors. Eligible part-time colleagues may have access, depending on hours worked and eligibility, to dental and vision benefits, wellness resources, employee discounts, certain voluntary benefits, and other programs.

Requirements

• Comply with applicable state Board of Pharmacy requirements or laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate attention and focus, including the ability to concentrate and shift quickly between tasks.
• Be able to confirm prescription information and label accuracy.
• Demonstrate customer service, team orientation, verbal and written communication, and active listening skills.
• Use mathematical reasoning to calculate prescription quantities and days’ supply.
• Identify difficult patient or colleague interactions and select an appropriate response.
• Meet the stated physical demands, including prolonged standing or upright mobility; lifting, reaching, stooping, repetitive finger work, close visual acuity, and spoken communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures at each workstation to support pharmacists and patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Perform basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for controlled substances, recordkeeping, patient safety, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinic staffing, where allowable and supported by required training and certification.
• If qualified as a Technician Immunizer, complete additional licensure and training requirements; help prepare and administer vaccines; educate patients and refer vaccine questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report them as required; review and document patient information; and monitor and manage vaccine supplies.
• Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy; use mathematical reasoning to determine quantities and days’ supply; communicate actively with patients and colleagues; and identify and address challenging interactions.
• Perform the physical tasks required for the role, including remaining upright for extended periods, handling and scanning items, reaching, repetitive finger movements, stooping, and lifting or exerting force as described in the posting.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, depending on eligibility.
• Other programs supporting colleagues’ physical, emotional, and financial well-being.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED