Pharmacy/Technician

Kroger•Virginia Beach, VA

14d

About The Position

Provide exceptional customer service and direct patient intervention through health and wellness services, consistent with state and federal laws. Help create a safe, clean, inclusive environment and provide appropriate products, services, and care with fair and accurate pricing. Demonstrate respect, honesty, integrity, diversity, inclusion, and safety. The role supports pharmacy operations and the pharmacist, excluding responsibilities requiring a pharmacist’s professional judgment.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to handle highly confidential information.
Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

Previous comparable experience.
Equivalent experience as a pharmacy clerk.
EPRN familiarity.

Responsibilities

Comply with local, state, and federal regulations, and report illegal activity such as robbery, theft, or fraud.
Follow and reinforce food safety, sanitation, and safety regulations and procedures; identify unsafe conditions and notify store management.
Perform ordering functions with primary and secondary wholesalers.
Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
Maintain clean, organized workstations and customer waiting areas in accordance with departmental standards.
Count, measure, and prepare specified products using company best practices.
Complete billing procedures to ensure value for customers and the company.
Answer and triage phone calls and respond to inquiries as appropriate.
Follow guidelines for vendor coupons, cash shortages, and shrink control.
Operate the cash register and follow cashier-handling policies for electronic fund transactions, cash, and checks.
Provide a positive customer experience while accurately completing reception, data entry, adjudication, and product dispensing.
Assist the pharmacist with responsibilities that do not require professional judgment.
Follow HIPAA regulations and company privacy policies.
Support company health and wellness initiatives.
Put away legend orders, including Central Fill deliveries.
Work cooperatively in a fast-paced and sometimes stressful environment; manage conflict reasonably and cooperatively.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance as needed to resolve customer and business issues.
Provide support through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential job functions with or without reasonable accommodation.