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Pharmacy Technician

CVS Health•Highland Park, IL

About The Position

CVS Health Pharmacy Technicians help patients and customers by supporting the safe, prompt, and accurate filling of prescriptions and by providing caring service. The role includes managing assigned pharmacy workstations and tasks while maintaining patient confidentiality, ethical conduct, and compliance with applicable federal, state, and local laws and regulations. Pharmacy Technicians contribute to a fast-paced retail pharmacy environment focused on patient access, quality, and customer care. New Pharmacy Technicians must complete CVS Pharmacy Technician Training and meet the registration, licensing, and certification requirements established by their state’s Board of Pharmacy. Duties may initially be restricted until these requirements are met. The position offers opportunities to develop clinical, technical, and insurance knowledge through available tools and training. Education requirements and licensure vary; a high school diploma or equivalent is preferred but not required.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state pharmacy technician licensure, registration, and certification requirements; requirements vary by state.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills to interact with customers and colleagues, including active listening.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing potential problems and selecting an appropriate course of action.
  • Ability to remain upright for sustained periods, move about on foot between work areas, work primarily with fingers, extend hands and arms, bend and stoop, and communicate and hear spoken information.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
  • Ability to occasionally lift or exert up to 30 pounds, frequently exert up to 10 pounds, and exert negligible force constantly to move objects.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred, but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the team in promptly, safely, and accurately filling patient prescriptions.
  • Provide caring service to patients and customers and help meet their medication needs.
  • Maintain patient confidentiality and ethical conduct.
  • Comply with applicable federal, state, and local laws and regulations and pharmacy regulatory requirements.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

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