Pharmacy Technician

Kroger•Olive Branch, MS

12d

About The Position

The Pharmacy Technician provides exceptional customer service and supports patients’ health and wellness through services permitted by applicable state and federal laws. The role helps maintain a safe, clean, inclusive environment and demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The technician supports pharmacy operations, assists the pharmacist with duties that do not require professional pharmacist judgment, and handles customer, medication, inventory, billing, and dispensing processes in accordance with company policies and applicable regulations.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to handle highly confidential information.
Meet minimum state requirements to perform the functions related to the position.
Ability to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

Previous comparable experience.
Experience equivalent to that of a pharmacy clerk.
EPRN familiarity.

Responsibilities

Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
Follow and reinforce food safety, sanitation, and safety requirements; identify unsafe conditions and notify store management.
Perform ordering functions with primary and secondary wholesalers.
Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
Maintain departmental standards, including clean and organized workstations and customer waiting areas.
Count, measure, and prepare specified products according to company best practices.
Complete billing procedures to help ensure value for customers and the company.
Answer phone calls, triage calls, and respond to inquiries as appropriate.
Follow company guidelines for vendor coupons, cash shortages, and shrink.
Operate the cash register and follow cashier-handling policies for electronic fund transactions, cash, and check transactions.
Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
Assist the pharmacist with responsibilities that do not require a pharmacist’s professional judgment.
Follow HIPAA regulations and company policies regarding protected information.
Support company health and wellness initiatives.
Put away legend orders, including Central Fill deliveries.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict reasonably and cooperatively.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.