Pharmacy Technician Jobs in San Jose, AZ

About The Position

Requirements

• PTCB or ExCPT certification, except in Puerto Rico.
• At least one year of pharmacy technician work experience in a retail or hospital setting.
• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Willingness to obtain active immunization certification within 90 days of hire, except in the specified excluded locations or roles.

Nice To Haves

• Prior work experience with Walgreens.
• Basic math skills, including counting, measuring, and weighing medications.
• Basic-level PC skills, such as operating a computer, using programs, saving files, printing documents, and accessing information online.
• Knowledge of store inventory control.

Responsibilities

• Greet customers and patients, offer assistance, resolve issues, answer questions, and model customer service best practices.
• Develop relationships with valuable customers.
• Assist in the practice of pharmacy under pharmacist supervision and comply with the Walgreen Co. Pharmacy Code of Conduct and Good Faith Dispensing policy.
• Use pharmacy systems to enter patient and drug information, fill prescriptions, verify medications, and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow pharmacy error and Quality Improvement Program policies.
• Register related sales, handle cash as required, and help customers locate over-the-counter products.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform other assigned clerical duties.
• Lead pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; file claims for overages, shortages, order errors, or damaged prescription-drug goods.
• Support the Pharmacy Manager and Staff Pharmacist in reviewing pharmacy financial, customer service, and inventory performance data and Rx KPIs.
• Assist with clinical services, including collecting and properly labeling blood or urine samples when required, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with local medical professionals and healthcare organizations through provider detailing and outreach.
• Support execution of the Pickup program.
• Keep the Pharmacy Department adequately supplied, clean, neat, and orderly.
• Coach pharmacy technicians and cashiers on correct processes and tools to improve efficiency.
• Follow company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Maintain PTCB or ExCPT certification through the designated training program and/or maintain state-required certification or registration.
• Attend requested training, complete PPLs, earn continuing education credits, and maintain current healthcare and pharmacy knowledge.