Certified Senior Pharmacy Technician

Walgreens•Cleburne, TX

1d•$20 - $28

About The Position

The Certified Senior Pharmacy Technician supports pharmacy operations under pharmacist supervision and in accordance with state, federal, and company policies. The role helps provide a positive customer experience, assists with prescription processing and workflow, supports inventory management and clinical services, and coaches pharmacy technicians and cashiers on efficient use of pharmacy processes and tools. The technician maintains required certification and ongoing healthcare and pharmacy knowledge.

Requirements

PTCB or ExCPT certification, except in Puerto Rico.
At least one year of pharmacy technician work experience in a retail or hospital setting.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire, except in the specified excluded locations or roles.

Nice To Haves

Prior work experience with Walgreens.
Basic math skills, including counting, measuring, and weighing medications.
Basic-level PC skills, such as operating a computer, using programs, saving files, printing documents, and accessing information online.
Knowledge of store inventory control.

Responsibilities

Greet customers and patients, offer assistance, resolve issues, answer questions, and model customer service best practices.
Develop relationships with valuable customers.
Assist in the practice of pharmacy under pharmacist supervision and comply with the Walgreen Co. Pharmacy Code of Conduct and Good Faith Dispensing policy.
Use pharmacy systems to enter patient and drug information, fill prescriptions, verify medications, and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Immediately report prescription errors to the pharmacist on duty and follow pharmacy error and Quality Improvement Program policies.
Register related sales, handle cash as required, and help customers locate over-the-counter products.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform other assigned clerical duties.
Lead pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; file claims for overages, shortages, order errors, or damaged prescription-drug goods.
Support the Pharmacy Manager and Staff Pharmacist in reviewing pharmacy financial, customer service, and inventory performance data and Rx KPIs.
Assist with clinical services, including collecting and properly labeling blood or urine samples when required, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Help maintain relationships with local medical professionals and healthcare organizations through provider detailing and outreach.
Support execution of the Pickup program.
Keep the Pharmacy Department adequately supplied, clean, neat, and orderly.
Coach pharmacy technicians and cashiers on correct processes and tools to improve efficiency.
Follow company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Maintain PTCB or ExCPT certification through the designated training program and/or maintain state-required certification or registration.
Attend requested training, complete PPLs, earn continuing education credits, and maintain current healthcare and pharmacy knowledge.