Pharmacy Technician

CVS Health•Crescent City, CA

1d•$19 - $29•Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They help ensure pharmacy operations run smoothly and that prescriptions are filled promptly, safely, and accurately, while providing caring service to patients and customers. Technicians follow standard operating procedures and pharmacy workflow procedures, communicate effectively, and contribute to a safe, inclusive team culture. After starting the role, technicians must complete the company training program and meet registration, licensing, and certification requirements under applicable State Board of Pharmacy guidelines. Duties may be restricted by the Pharmacy Manager until requirements are completed. Where permitted by law and supported by training and certification, technicians may also provide additional health care services, including immunizations and point-of-care testing, or staff offsite clinics. Technician immunizer duties require additional licensure and training and may include vaccine preparation and administration, patient education and referral, monitoring and reporting adverse reactions, documenting patient information, and managing vaccine supplies.

Requirements

Comply with applicable State Board of Pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
If no minimum age is specified by the state board, be at least 16 years old.
If no minimum education requirement is specified by the state board, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Meet applicable state-level licensure and national certification requirements, which vary by state.
Complete required training within the designated timeframe.
Have regular and predictable attendance, including nights and weekends.
Demonstrate concentration, task-switching ability, and attention to prescription and label accuracy.
Provide friendly customer service, recognize and respond appropriately to patient reactions, and work effectively as part of a team.
Use verbal and written communication and active listening to interact with patients and colleagues.
Use mathematical reasoning for prescription calculations, such as determining tablet quantities and days’ supply.
Identify challenging interactions and select an appropriate course of action.
Meet physical demands that include extended periods upright, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual acuity.
Be able to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
Communicate spoken instructions accurately and receive detailed information orally.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
Provide compassionate, personalized service to patients in person, at drive-thru, and by phone; offer immunizations and other services where applicable; and resolve or escalate patient problems.
Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market to cover shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Provide additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics when permitted and appropriately trained and certified.
When permitted, complete additional requirements to obtain Technician Immunizer status and support vaccine preparation and administration.
Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
Monitor for and respond to adverse reactions and report events according to public health requirements.
Review and collect patient information and track and document information for applicable patients.
Monitor and manage vaccine supplies.
Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
Verify prescription information and label accuracy, assist patients and colleagues, communicate effectively, use mathematical reasoning in prescription fulfillment, and resolve challenging interactions.
Perform physical tasks including standing and remaining mobile, lifting, scanning and bagging items, reaching, repetitive finger movements, stooping, and close visual work.