Clinical Pharmacy Technician

HHC•Indianapolis, IN

About The Position

The Clinical Pharmacy Technician obtains medication histories for assigned patients and areas, independently gathers and organizes information, documents it in appropriate systems, and assists pharmacists with other duties as requested. The role requires a high degree of autonomy and attention to detail. The technician helps maintain readiness for regulatory reviews and suggests or implements process improvements that support efficient, consistent departmental workflows. Eskenazi Health is the public hospital division of the Health & Hospital Corporation of Marion County. Its services include a 333-bed hospital and outpatient facilities on and off its downtown Indianapolis campus, as well as Eskenazi Health Center sites throughout Indianapolis.

Requirements

  • High school education or equivalent.
  • Indiana Pharmacy Technician or Pharmacy Technician-in-Training license.
  • Demonstrable mathematical knowledge and successful completion of a screening math test.
  • Successful completion of the Eskenazi Health Pharmacy Technician Training Program within the 122-day probationary period.
  • Participation in continuing education activities to meet licensure and certification requirements.
  • Knowledge of medication classes, brand and generic names, doses, and dosage forms.
  • Ability to learn pharmaceutical terminology, abbreviations, and symbols, and knowledge of drug-product manufacturing, packaging, and labeling and pharmaceutical instruments and equipment.
  • Ability to maintain age-specific and job-specific competencies and licensure according to departmental requirements.
  • Knowledge of relevant federal and state laws pertaining to pharmacy practice.
  • Interpersonal communication skills, courtesy, and tact when dealing with customers, coworkers, and hospital personnel, including age-appropriate communication.
  • Knowledge of the metric system and mathematical calculations, and ability to use a calculator.
  • Ability to follow oral and written procedures precisely and accurately.
  • Accurate and efficient typing skills.
  • Ability to use a computer for patient order entry and pharmaceutical ordering.

Nice To Haves

  • CPhT certification through the Pharmacy Technician Certification Board.

Responsibilities

  • Maintain a professional attitude and appearance.
  • Obtain medication histories for assigned patients and areas and document them in appropriate systems.
  • Refer clinical questions to a pharmacist.
  • Use departmental technology and information systems, including EPIC, SharePoint, and Kronos, and enter information accurately.
  • Suggest and implement workflow improvements, adapt to changes in volume, use downtime efficiently, and maintain an efficient workflow.
  • Work with a sense of urgency to assist patients and encourage the same in others.
  • Respond to crisis situations calmly and professionally and help others achieve positive outcomes.
  • Adapt behaviors and activities to provide appropriate care for the age of the patient served.
  • Maintain a clean, neat, and professional work area and complete tasks in assigned areas.
  • Independently gather and organize data related to job responsibilities as requested by departmental management or pharmacy staff.
  • Maintain error-free work and attention to detail.
  • Maintain readiness for The Joint Commission, DEA, Board of Pharmacy, Department of Health, ISMP, and other applicable regulatory bodies.
  • Follow hospital and departmental policies and procedures.
  • Attend all-staff and area staff meetings.
  • Complete required educational activities and competencies on time.
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