Pharmacy Technician, Clinical Assistant
About The Position
The Clinical Assistant Pharmacy Technician works on CVS Pharmacy’s Medication Therapy Management (MTM) team, helping members navigate the service and supporting their path to better health. As a first point of contact, the technician answers general questions and supports care-process activities, including enrollment, creating and maintaining electronic medical and pharmacy records, scheduling appointments, and processing and mailing care plans. The role also supports inbound and outbound calls from plan members, documents activities, and maintains electronic medical records while delivering quality healthcare service to members and internal and external partners. Technicians work 40 hours per week, Monday through Friday, with no weekends or holidays. The schedule alternates between 8:30 a.m.–5:00 p.m. and 9:30 a.m.–6:00 p.m. The position follows a hybrid work-from-home structure: after 90 days, training completion, and a performance review, the employee rotates between one week working from home and one week onsite/in the office.
Requirements
- Active Arizona Pharmacy Technician License or Registered/Licensed Pharmacy Technician Trainee.
- At least 6 months of pharmacy technician experience.
- High school diploma or GED equivalent.
Nice To Haves
- CVS Health experience.
- Experience working in a retail, hospital, medical office, or pharmacy setting.
- Valid/Active PTCB Certification or NHA Certification.
Responsibilities
- Serve as a first point of contact and answer members’ general questions about the Medication Therapy Management service.
- Support member enrollment and other phases of the care process.
- Create and maintain electronic medical and pharmacy records.
- Schedule appointments.
- Process and mail care plans.
- Support inbound and outbound calls from plan members.
- Document activity and maintain electronic medical records.
- Provide quality healthcare service to plan members and internal and external partners.
Benefits
- Paid time off.
- 10 paid holidays.
- Health, dental, and vision insurance.
- Employee discounted stock purchase program.
- 401(k).
- Tuition reimbursement.
- Employee discounts at CVS/pharmacy stores.
- Wellness programs.
- Retirement savings options.
- Potential eligibility for a CVS Health bonus, commission, or short-term incentive program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
