Pharmacy Technician

CVS Health•Redwood City, CA
•$21 - $31•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help deliver safe, accurate, and timely prescription fulfillment and caring service to patients. Technicians work as part of the pharmacy team, following company standard operating procedures, pharmacy workflow procedures, best practices, and effective communication practices. They may work at production, pick-up, drive-thru, and drop-off stations, and help create a safe, inclusive, and engaging environment for patients and colleagues. Technicians are required to complete a company training program and meet applicable state Board of Pharmacy registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are satisfied. Where permitted by law and supported by training and certification, technicians may provide additional patient health services, including immunizations, point-of-care testing, and staffing offsite clinics. Technician immunizers must complete additional licensure and training requirements and may prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, document patient information, and manage vaccine supplies. This is a part-time position with 20 anticipated weekly hours. The listed pay range is $20.65 to $30.65 per hour; the actual offer depends on factors such as experience, education, and geography. The position requires regular and predictable attendance, including nights and weekends, and flexibility to travel to other stores in the market when needed. The role includes standing and mobility for extended periods, handling and lifting items, repetitive hand and finger tasks, reaching, stooping, and close visual work.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements concerning age, education, and licensure or certification.
  • If state requirements do not specify a minimum age, be at least 16 years old.
  • If state requirements do not specify a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet state-level licensure and national certification requirements applicable to the position.
  • Complete required training within the designated timeframe.
  • Have regular and predictable attendance, including nights and weekends.
  • Demonstrate sustained attention and ability to switch tasks quickly to meet patient and business needs.
  • Be able to confirm prescription information and label accuracy.
  • Demonstrate customer service, teamwork, communication, active listening, mathematical reasoning, and problem-resolution abilities.
  • Be able to remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; adjust machines precisely; stoop and bend; and perform close visual work.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
  • Be able to communicate spoken instructions accurately and receive detailed information orally.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off stations to support safe and accurate prescription fulfillment.
  • Provide empathetic, personalized service to patients in person, at pick-up and drive-thru, and over the phone; offer immunizations and other services where appropriate; resolve or escalate patient problems.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel voluntarily to other market stores for shifts as needed.
  • Follow applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
  • Provide additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when allowed by law and supported by required training and certification.
  • When supporting immunizations, complete required training and licensure; educate patients and refer vaccine questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect, track, and document patient information; and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy, assist patients and colleagues, communicate effectively, use mathematical reasoning in prescription tasks, and resolve challenging interactions appropriately.
  • Perform physical tasks including remaining upright, lifting, scanning, bagging, reaching, repetitive finger work, adjusting machines, stooping, and close visual work.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being
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