Full-Time Retail Pharmacy Technician

Trinity Health•Byron Center, MI

About The Position

Under the direction of a Registered Pharmacist, the Retail Pharmacy Technician assists pharmacists with preparing and distributing medications, maintaining drug inventory, and maintaining patient records. The role provides courteous, cooperative, and timely service to patients, visitors, and staff. The technician prepares, packages, and distributes medication orders in accordance with physician or pharmacist requests, assigned work, applicable state and federal regulations, and established policies and procedures. The position also supports prescription processing, insurance adjudication, patient communications, delivery scheduling, payment collection, and departmental operations. The technician may participate in the training and evaluation of pharmacy students or residents as assigned. Trinity Health Pharmacy offers prescription services, over-the-counter products, personal care items, automated phone refills, computerized prescription records and drug-interaction checks, and acceptance of most major prescription plans.

Requirements

High school education or equivalent.
Pharmacy Technician License issued by Michigan Licensing and Regulatory Affairs Bureau of Professional Licensing; the qualifications section also states that current Trinity Health pharmacy technicians may meet this requirement with Limited Pharmacy Technician Licensure.
At least one year of pharmacy work experience, according to the qualifications section.
Good written and verbal communication skills.
Good math skills for calculations involving fractions, decimals, percentages, and volumes.
Familiarity with standard desktop and Windows-based computer systems, including email, e-learning, intranet, and computer navigation, and ability to use other software required for essential functions.

Nice To Haves

Completion of a formal pharmacy technician training program.
Certified Pharmacy Technician certification by the Pharmacy Technician Certification Board (PTCB); the qualifications section also describes this as national certification.
Two or more years of pharmacy work experience in an outpatient pharmacy setting and billing experience.

Responsibilities

Prepare, package, and distribute medication orders according to physician or pharmacist requests, assigned work, regulations, and established policies and procedures.
Contribute to the effective and quality operation of the department.
Maintain logs, records, and required documentation, and file documentation.
Complete third-party adjudication for prescription claims.
Use the computerized prescription dispensing system to create patient profiles, enter prescription data, process third-party or insurance claims, and refill prescriptions.
Handle incoming and outbound calls with patients, provider teams, and third parties.
Package orders and schedule deliveries.
Perform pharmaceutical calculations, including days’ supply and weight-based dosing calculations.
Collect payments using the point-of-sale system.
Participate in training, education, precepting, and evaluation of pharmacy students and/or residents as assigned.
Provide courteous, cooperative, timely service and excellent customer service.
Perform other related duties as assigned.