Pharmacy Tech Jobs in Phoenix, IL

About The Position

Requirements

• Fluent in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under supervision and in accordance with state, federal, and company policies; review and comply with the Pharmacy Code of Conduct.
• Use pharmacy systems to enter patient and drug information, process prescriptions, and ensure information is entered correctly.
• Retrieve, count, and pour pharmaceutical drugs, verify medicines, and check for possible interactions.
• Assist with pharmacy workflow, including scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company error-handling policies and the Quality Improvement Program.
• Follow the Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform other assigned clerical duties.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and help coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with local medical professionals and other healthcare providers through detailing and outreach to health groups, retirement homes, nursing homes, and other forums.
• Maintain adequate supplies and keep the Pharmacy Department clean, neat, and orderly.
• Engage customers and patients by greeting them, offering assistance, resolving issues, and answering questions.
• Model and share customer-service practices with team members and develop relationships with valuable customers.
• Maintain respectful relationships with coworkers and comply with company policies and procedures.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification and/or required state certification or registration; attend requested training, obtain continuing education credits, and maintain knowledge of pharmacy and healthcare developments. If PTCB certified, assist with and coach pharmacy technicians on pharmacy systems and cashiers on pharmacy registers.