Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Miramar, FL

15d•$17 - $23•Onsite

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. The apprenticeship is an “earn while you learn” training program recognized by ASHP and the Department of Labor. It provides foundational and advanced knowledge, learning activities, resources, and on-the-job experience to prepare participants to become Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technicians and support career advancement in pharmacy care. Under the pharmacist’s direct supervision, the technician assists with pharmacy practice and other Pharmacy Department duties in accordance with state and federal regulations and Company policies. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, and delivers a positive customer experience. Technicians earn and maintain PTCB certification through the designated training program and/or applicable state requirements, attend requested training, and maintain relevant knowledge and continuing education.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist, under direct supervision, in the practice of pharmacy and perform other Pharmacy Department duties in accordance with regulations and Company policies.
Use pharmacy systems to obtain patient and drug information and process prescriptions; enter information accurately, fill prescriptions, verify medication, and check for possible interactions.
Engage customers and patients, offer assistance, resolve issues, answer questions, and model Walgreens customer-service practices.
Develop strong relationships with valuable customers and support positive relationships with the local medical community and healthcare providers.
Assist pharmacists with scheduling and maintaining workflow.
Immediately report prescription errors and follow Company procedures for pharmacy errors and the Quality Improvement Program.
Follow the Good Faith Dispensing policy during applicable prescription-dispensing activities.
Register sales on the assigned cash register, collect and handle cash, and help customers locate over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; handle claims for overages, shortages, order errors, and damaged prescription-drug goods.
Assist with clinical services when required, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Help maintain the Pharmacy Department’s supplies, cleanliness, orderliness, and appearance.
Comply with Company policies and procedures and maintain respectful coworker relationships.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend training requested by the Manager, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.