Pharmacy Technician / Pharm Tech Apprenticeship
About The Position
Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. The apprenticeship is an earn-while-you-learn training program recognized by ASHP and the Department of Labor. It provides foundational and advanced knowledge, skills, courses, learning activities, and on-the-job experience to prepare participants to become Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technicians and maintain the skills required in pharmacy care. Walgreens provides training for applicants who are new to pharmacy work as well as those with prior experience. Under the pharmacist’s direct supervision and in accordance with state and federal regulations and Company policies, the role assists with pharmacy practice and department duties. It uses pharmacy systems to obtain patient and drug information and process prescriptions, while providing a distinctive customer experience. The role also supports pharmacy operations, inventory, clerical work, clinical services, and relationships with the local medical community. Pharmacy technicians earn and maintain PTCB certification through the designated training program and/or applicable state requirements.
Requirements
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evenings and weekends.
Nice To Haves
- Six months of experience in a retail environment.
- Prior work experience with Walgreens.
- Good math skills for accurately counting, measuring, and weighing medications.
- Good computer skills.
- Knowledge of store inventory control.
- PTCB certification.
Responsibilities
- Assist the pharmacist, under direct supervision, in the practice of pharmacy and in other Pharmacy Department duties in accordance with state and federal regulations and Company policies.
- Use pharmacy systems to obtain patient and drug information, enter information accurately, and process prescriptions.
- Provide a distinctive and positive customer experience by greeting and assisting customers and patients, resolving issues, answering questions, and developing relationships with valuable customers.
- Follow the Pharmacy Code of Conduct, Good Faith Dispensing policy, and applicable policies and procedures.
- Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs; verify medication accuracy and check for possible interactions.
- Assist pharmacists with scheduling and maintaining workflow.
- Report prescription errors immediately to the pharmacist on duty and follow Company error-reporting and Quality Improvement Program procedures.
- Register sales on the assigned cash register, collect and handle cash, and assist customers in locating over-the-counter products.
- Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
- Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; handle claims for overages, shortages, order errors, and damaged prescription-drug goods.
- Maintain knowledge of asset-protection techniques.
- Assist the pharmacist with clinical services, which may include collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
- Help maintain relationships with local medical professionals and healthcare organizations through provider outreach and other community engagement.
- Keep the Pharmacy Department stocked, clean, neat, and orderly.
- Maintain respectful relationships with coworkers, comply with Company policies and procedures, and complete assigned tasks and special assignments.
- Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
- Attend requested training, earn continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
