Pharmacy Assistant Jobs

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Pharmacy Assistant

PurposeMedMississauga, ON
CA$50,000 - CA$56,000Onsite

About The Position

PurposeMed is a Canadian-founded healthtech company established in 2019 with a mission to improve access to complex care for underserved communities. We’ve combined our clinical roots with a drive to scale, and now our exceptional team provides specialized care to thousands of patients every month. PurposeMed consists of three complex care business units: Freddie, Frida, and Foria, and partners with Affirming Care Pharmacy. Freddie improves sexual health through education, prevention, and treatment with a focus on the LGBTQ2S+ community. As the #1 rated PrEP provider in North America, we’re proudly dismantling barriers to sexual healthcare for patients across both Canada and the USA. Frida transforms the lives of patients through easier access to adult ADHD diagnosis and fast, affordable treatment. Foria provides trans, non-binary, and gender-diverse Canadians with specialized, gender-affirming healthcare. Affirming Care Pharmacy provides discreet, specialty prescription delivery across North America. Operating from Calgary, Mississauga, Toronto, and San Antonio, they provide our patients with an integrated, end-to-end healthcare experience. We are proud to be ranked #2 on Deloitte’s 2024 list of Canada’s 50 fastest-growing tech companies and recognized as one of Canada’s Most Admired Corporate Cultures for two consecutive years. Driven by a strong mission, our team is passionate about making healthcare accessible to those who need it most—and we make sure to have fun along the way! This is a permanent, full-time opportunity. We are looking for a Pharmacy Assistant to join our incredible Affirming Care Pharmacy team in Mississauga, ON. Reporting to our Pharmacy Manager, the Pharmacy Assistant will be responsible for preparing, filling, dispensing and shipping prescription medications to our patients. If you are looking for the opportunity to join a rapidly growing company, we highly encourage you to apply!

Requirements

  • 2+ years of pharmacy experience
  • Knowledge and efficiency of all aspects of pharmacy software (data entry, billing, report generating, troubleshooting)
  • A positive attitude, a strong sense of urgency and a team player mentality
  • Experience performing a variety of tasks daily in a fast-paced work environment
  • The ability to set priorities, manage time effectively, and is detail oriented
  • Active listening and strong communication skills (written and verbal)
  • Ability to work different shifts including evenings and weekends

Nice To Haves

  • Knowledge of provincial/federal benefits programs
  • Knowledge and experience working with patient support programs
  • The ability to communicate with patients in Spanish, Portuguese, or Mandarin, both written and verbally

Responsibilities

  • Providing exceptional customer service to patients
  • Assisting patients across various communication platforms; phone, email, SMS and other internal systems
  • Navigating insurance challenges with patients and proactively identifying solutions
  • Creating and maintaining spreadsheets to track and monitor patient records
  • Executing the end-to-end prescription process; preparing, filling, labeling, dispensing, packaging and shipping
  • Verifying prescription information is complete and accurate
  • Ensuring every request is processed accurately and as per the College of Pharmacy regulations
  • Maintaining an efficient, safe and tidy dispensary
  • Performing key administrative duties; managing a high volume of inbound and outbound calls, creating and updating patient profiles and maintaining internal pharmacy databases
  • Assisting with inventory management; performing inventory audits, managing packaging and pharmacy supplies, and coordinating medication orders with the Pharmacist
  • Collaborating with the Affirming Care team and telehealth partners

Benefits

  • 20 vacation days
  • Annual winter break closure
  • Comprehensive medical, dental, and vision care from your first day of work—we cover 100% of your premiums, with coverage available for dependents
  • 8 health/sick days
  • Extended mental health coverage
  • $20,000 of lifetime coverage for gender-affirming care and procedures (Canada)
  • $500 learning fund to use towards courses and other professional development
  • People Potential program

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