Order Entry Jobs

About The Position

Requirements

• Must be at least 18 years old.
• Ability to work flexible retail hours.
• Strong verbal communication, judgment, and customer service skills.
• Basic computer proficiency and willingness to learn new technologies.
• Guest communication and empathy.
• Omnichannel customer support (in-store, phone, digital).
• Order entry and accuracy using support systems.
• Cash handling and payment processing.
• Multitasking and follow-through.
• Problem-solving and root cause analysis.
• Positive mindset and professionalism.
• Technology adaptability and system usage.
• Ability to stand and walk on showroom floor.
• Ability to sit and perform computer-based work at a desk.
• Ability to speak clearly on phone and use standard office equipment.

Nice To Haves

• Experience in retail, call centers, or customer service.
• Sales or CRM system familiarity.
• Experience supporting store operations or fulfillment.

Responsibilities

• Assist guests in person, over the phone, and across digital platforms.
• Help with orders.
• Manage calls.
• Support store teams.
• Use technology and service skills to represent Bob’s with integrity, enthusiasm, and care.

Benefits

• National Medical, Dental, and Vision Insurance
• Paid Vacation, Sick Days, Holidays, and your Birthday
• 401(k) Profit Sharing Plan with a generous company match
• Pet Insurance
• employer-paid Life Insurance
• Legal & Financial Planning assistance
• wellness resources
• Tuition Reimbursement
• employee scholarships
• Ongoing training and career development through Workday Learning
• Employee Discount on Day 1
• merchant partner savings