Order Entry Jobs

About The Position

Requirements

• High School Diploma or equivalent
• 3-5 years of experience in a Customer Service Environment
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail with a proven ability to meet deadlines.
• Excellent listening skills
• Strong Team Player
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office – Word, Excel, Power Point, Outlook, and others
• Accountability Mindset

Responsibilities

• Timely and accurate order entry, ensuring detailed attention to customer requirements in a high-volume fast paced environment.
• Successfully manage incoming e-mails in personal and group mailboxes. Responding with requested information or obtaining necessary information from appropriate internal contacts.
• Collaborate internally and externally to meet and exceed customer expectations.
• Communicate consistently and clearly, in fluent English, with global customer base.
• Pro-actively seek continuous improvement opportunities.
• Create tracking for and follow up on reported service issues. Escalate concerns as needed.
• Create new customer accounts in ERP system when required.
• Performs other related duties as assigned.

Benefits

• Medical, Dental, and Vision Benefits
• Health Savings Account & Flexible Spending Account Plans
• Retirement Plan with company contributions
• Generous Paid Time Off plan increasing based on seniority
• 11 Company Paid Holidays
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term Disability
• Generous Employee Referral Bonus Program
• Annual Paid Volunteer Day
• Employee Assistance Program