Operations Coordinator

AA Asphalting•Sumner, WA

9d•Onsite

About The Position

AA Asphalting, a leading asphalt and concrete restoration provider in the Pacific Northwest with over 45 years of experience, is seeking an Operations Coordinator to support its Operations department. This full-time position, based in Sumner, requires an organized, critical thinker with previous administrative support experience. The role involves performing utility locating data entry, managing locate information, communicating with locating companies and internal teams, and providing administrative support for contract work orders.

Requirements

Excellent interpersonal communication skills, both verbal and written.
Ability to respond to customers in a professional manner.
Excellent organizational and time-management skills.
Ability to work effectively in a team.
Strong problem-solving skills.
Excellent computer skills, including Microsoft Office.

Nice To Haves

Previous administrative support experience.

Responsibilities

Performs utility locating data entry within the 811 system to ensure projects can be scheduled and completed.
Inputs locate data into Field Services (FS) accurately, ensuring all information is updated and accessible to field operations.
Communicates directly with locating companies.
Makes and receives phone calls to coordinate and confirm locates, answers project-related questions, provides missing information, etc.
Updates previously located projects when locates have expired for work that has not been completed and/or rescheduled.
Confirms locates have been completed and cleared for the Saw team, to ensure timely work operations.
Communicates locate information directly with superintendents, foremen, saw coordinators, etc.
Provides backup support for order entry tasks.
Reviews, analyzes, and processes incoming contract work orders entering work orders into FS system.
Provides additional administrative support as required.