Operations Coordinator

Rumpke Waste & Recycling•Columbus, OH

8d•Onsite

About The Position

The Operations Coordinator, under general supervision, will perform a variety of functions from data entry in all lines of business to assist supervisors, operations managers, and dispatchers in their daily responsibilities. This position uses problem solving skills on a daily basis to resolve route and customer issues. Shift: 7:00am - 3:00pm M-F

Requirements

Excellent verbal & written communication skills
Must be organized and detail oriented with the ability to multi-task
Must possess excellent customer service and data entry skills
Must work efficiently and effectively, both independently and as a team
Able to meet deadlines and complete assignments within stated time frames
Be able to present and maintain a professional appearance and demeanor at all times
Computer proficiency in Windows and Microsoft applications; AS400 experience, a plus
General knowledge of office functions
Legally eligible to work in the United States
Valid driver’s license (if applicable)
Must successfully complete pre-employment testing
Must be able to read and speak the English language

Nice To Haves

Previous experience in Administrative Assistance, or similar experience is preferred
Waste industry experience, a plus

Responsibilities

Perform data entry in a timely and accurate fashion
Communicate and coordinate with sales and operations departments on missed stops, and other customer-related issues
Professionally interact with internal and external customers
Analyze and edit commercial and/or residential routes using routing software
Review daily driver paperwork for residential and/or commercial routes
Monitor, correct, and edit route sheet information as needed
Troubleshoot missed customers and attempt resolution by communicating with Route Managers, Route Supervisors, and dispatchers
Act as liaison between sales, operations, and customer service to help resolve routing and service issues
Review the daily activities and productivity of route drivers
Perform online data entry for residential and/or commercial accounts
Assist supervisors to keep maps up to date and accurate
Create, process, and track purchase orders for various LOBs
Communicate with accounts payable to receive invoices in a timely manner
Use dispatch software, GPS systems, and communication tools to manager driver activities as needed
Create, process, and track maintenance purchase orders as needed
Order and track all supplies (safety gear, forms, etc) as needed
Dispatch, route and complete container data entry as needed
Back up the scale operator, office supervisor, and inventory specialist as needed
Perform other duties as assigned