Operations Supervisor Jobs

About The Position

Requirements

• Bachelor of Science in Pharmacy or Doctor of Pharmacy degree.
• PGY2 in pharmacy specialty area of oversight.
• Licensed as a pharmacist in Wisconsin or eligible (must be licensed by start date).
• Board certified through the Board of Pharmacy Specialties in specialty area of oversight and/or certification in pharmacy informatics or applicable Epic® applications required to perform job functions. If not certified upon hire, must be certified by 18 months of start date if applicable certification exists.

Nice To Haves

• Master of Science in Pharmacy Administration, Master of Health Care Administration, Master of Business Administration, or other relevant graduate degree.
• Three years of relevant work experience, or PGY1 plus one year of relevant work experience, or PGY2.
• PGY2 in specialty area of oversight plus at least two years of relevant work experience in an academic medical center.

Responsibilities

• Lead and supervise pharmacy technicians, provide day-to-day operational oversight, staffing coordination, and performance management.
• Oversee onboarding, training, and competency development to ensure staff readiness and regulatory compliance.
• Monitor performance metrics and lead continuous improvement efforts to enhance efficiency, quality, and service delivery.
• Plan, implement, and evaluate operational projects and process improvements in collaboration with pharmacy leadership and interdisciplinary teams.
• Maintain and optimize workflow systems, automation, and technology to support safe and efficient medication-use processes.
• Ensure compliance with policies and regulatory standards (e.g., TJC, DEA, USP), while supporting medication safety initiatives and providing operational support as needed.
• Oversee medication distribution and delivery operations, ensuring timely, accurate, and efficient medication dispensing and transport; includes oversight of Hospital at Home operations.
• Manage decentralized automated dispensing cabinets (ADCs), including inventory optimization, restocking processes, and discrepancy resolution.
• Ensure service level of medication storage locations and oversee Technician Check Technician (TCT) programs to ensure standardized workflows, staff competency, and safe medication-use practices.

Benefits

• health and dental insurance
• paid time off
• retirement plans
• two-week paid parental leave
• adoption assistance
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
• The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.