Operations Supervisor Jobs

About The Position

Requirements

• 2–4 years of related functional experience.
• High school diploma or equivalent.
• Strong written and oral communication skills, including active listening.
• Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
• Demonstrated ownership and responsibility in running an operation with a sense of urgency.
• Ability to connect with and build relationships with associates and external customers at all levels.
• Ability to work efficiently with time-management and organizational skills.
• Ability to manage problems and think and make decisions independently.
• Ability to drive process improvement and lead change.
• Regular, predictable, full attendance is an essential job function.
• Willingness to travel as necessary and work the required schedule at the specified location.
• Completion of a Penske employment application and submission to a background investigation, including past employment, education, and criminal history, and drug screening.

Nice To Haves

• Bachelor’s degree.
• Experience with an inventory management system.

Responsibilities

• Ensure supervisors and associates are trained and competent, and understand how their work relates to customer business objectives.
• Communicate specific, measurable performance standards.
• Interview hourly associates and provide hiring recommendations.
• Monitor attendance, productivity, and other performance standards; coach and counsel associates.
• Motivate and engage associates through team accomplishments and recognition.
• Supervise customer service, freight loading and unloading, dispatch, documentation, and procedure control.
• Conduct team meetings and assist with training new associates.
• Evaluate and recommend changes to work methods to improve warehouse productivity.
• Provide relief coverage for operational duties when associates are absent or using time off.
• Maintain working knowledge of site operating systems to ensure compliance and resolve exceptions.
• Complete required records and reports accurately and on time.
• Ensure compliance with financial policies and procedures, including inventory accuracy and control, returns, and damages.
• Manage associates' working hours and activities to limit overtime and meet or exceed productivity targets.
• Align day-to-day management and associate activities with the location safety strategy.
• Provide safety communication, training, feedback, and direction; ensure compliance with regulatory requirements and company policies; and conduct safety observations.
• Work to meet and exceed location-specific customer goals and objectives and communicate commitment to helping customers achieve them.
• Identify areas that could benefit from continuous improvement.
• Plan work assignments to use warehouse equipment effectively and ensure associates understand its safe and efficient operation.
• Work with vendors to ensure equipment is maintained.
• Complete other projects and tasks as assigned by the manager.

Benefits

• Bonus eligibility based on individual and location performance.
• Benefits plan for associates and their families.