Operations Supervisor Jobs

About The Position

Requirements

• Excellent managerial and supervisory skills.
• Extensive knowledge of outbound shipping processes, parcel and LTL freight routing, and warehouse management systems (WMS).
• Strong expertise in carrier management, shipping rate structures, and logistics efficiency optimization.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite or similar software.
• Ability to improve staff performance through active coaching and counseling.

Nice To Haves

• Bachelor's degree in business or a related field (preferred).
• 5–7 years of experience (preferred).
• Spanish proficiency in addition to English is preferred; bilingual candidates are strongly encouraged to apply.

Responsibilities

• Lead warehouse safety initiatives and promote compliance with processes and procedures.
• Plan, organize, and direct daily outbound fulfillment, order picking, packing, and dispatch operations.
• Monitor and optimize outbound shipping efficiency, fulfillment metrics, and carrier cut-off deadlines.
• Coordinate with carrier representatives, freight forwarders, and logistics partners to schedule pickups and resolve transit delays.
• Organize and oversee assigned staff schedules and work.
• Conduct timely, constructive performance evaluations.
• Orient and train warehouse employees.
• Handle employee discipline and termination as needed, in accordance with company policy.
• Oversee packing room workflows, order staging, dock operations, and outbound carrier loading.
• Determine labor needs to meet production goals.
• Assist with preparation of the operations unit budget.
• Assist with, or prepare and update, the organization's operations manual and policies.
• Perform other related duties as required.

Benefits

• Medical, dental, vision, and life insurance.
• 401(k) plan.
• Additional opt-in insurances.
• Vacation and sick time pay.
• Quarterly L'ange hair product stipend.