Warehouse Operations Supervisor
About The Position
Integra Beauty is seeking an Outbound Operations Supervisor to oversee and optimize warehouse dispatching, order packing, and shipping processes. The role leads warehouse associates in safely and accurately picking, packing, fulfilling, and shipping customer orders worldwide. The supervisor leads, trains, evaluates, and rewards staff, manages daily fulfillment schedules, and maintains effective shipping operations in a fast-paced, high-volume e-commerce environment. Success requires effective multitasking and a focus on team cohesion, shipping accuracy, and on-time order dispatch.
Requirements
- Excellent managerial and supervisory skills.
- Extensive knowledge of outbound shipping processes, parcel and LTL freight routing, and warehouse management systems (WMS).
- Strong expertise in carrier management, shipping rate structures, and logistics efficiency optimization.
- Excellent organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite or similar software.
- Ability to improve staff performance through active coaching and counseling.
Nice To Haves
- Bachelor's degree in business or a related field (preferred).
- 5–7 years of experience (preferred).
- Spanish proficiency in addition to English is preferred; bilingual candidates are strongly encouraged to apply.
Responsibilities
- Lead warehouse safety initiatives and promote compliance with processes and procedures.
- Plan, organize, and direct daily outbound fulfillment, order picking, packing, and dispatch operations.
- Monitor and optimize outbound shipping efficiency, fulfillment metrics, and carrier cut-off deadlines.
- Coordinate with carrier representatives, freight forwarders, and logistics partners to schedule pickups and resolve transit delays.
- Organize and oversee assigned staff schedules and work.
- Conduct timely, constructive performance evaluations.
- Orient and train warehouse employees.
- Handle employee discipline and termination as needed, in accordance with company policy.
- Oversee packing room workflows, order staging, dock operations, and outbound carrier loading.
- Determine labor needs to meet production goals.
- Assist with preparation of the operations unit budget.
- Assist with, or prepare and update, the organization's operations manual and policies.
- Perform other related duties as required.
Benefits
- Medical, dental, vision, and life insurance.
- 401(k) plan.
- Additional opt-in insurances.
- Vacation and sick time pay.
- Quarterly L'ange hair product stipend.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
