Supervisor, Warehouse Operations

DSV • Chandler, AZ

7d • Onsite

About The Position

The Operations Supervisor oversees warehouse labor management and daily planning for inbound, outbound, product slotting, and customer communication activities, including labor scheduling, space utilization, equipment, and staffing. Under the direction of the Operations Manager or Distribution Center Manager, this role supervises receiving, warehousing, and shipping in support of company service and cost objectives. The supervisor is responsible for hiring, training, assigning daily work, evaluating performance, addressing performance issues, and resolving problems. The role also supports safety, quality, productivity, customer satisfaction, and compliance with company and site-specific policies and procedures.

This is a night-shift position at DSV’s Intel Corporation location in Chandler, Arizona, scheduled Sunday through Thursday from 10:00 PM to 7:00 AM. The expected annual base pay range is $63,360–$79,200, with actual compensation determined by job-related factors. The work may take place in unregulated warehouse temperatures, ranging from mild to moderate during warmer and colder months. The role requires occasional bending, frequent walking and standing, and constant sitting, along with the ability to lift, carry, push, or pull 11–20 pounds and reach above shoulder level, squat, or kneel.

Requirements

• High school diploma or GED.
• At least 3 years of experience in logistics, distribution, or a relevant environment.
• At least 1 year of supervisory experience.
• Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
• Ability to use RF scanners and WMS functions.
• English reading, writing, and verbal communication skills, including business communication.
• Basic to intermediate mathematics skills for verifying product quantities, counting inventory, and related duties.
• Strong attention to detail and accuracy, and ability to complete tasks in a timely manner.
• Good organizational, personnel, communication, leadership, supervision, and planning skills.
• Ability to work flexible schedules, including nights and weekends, as required by the operation.
• Ability to work overtime, whether mandatory or voluntary, as dictated by the business.
• Ability to adapt to change and work effectively in a stimulating, fast-paced environment.
• Ability to work in unregulated warehouse temperatures that may range from mild to moderate during warmer and colder months.
• Ability to perform the physical demands of the job, including occasional bending, frequent walking and standing, constant sitting, lifting/carrying/pushing/pulling 11–20 pounds, and reaching above shoulder level, squatting, or kneeling.

Nice To Haves

• Prior material handling equipment (MHE) certification or knowledge of basic MHE operation.
• Satisfactory completion of a forklift training program.

Responsibilities

• Supervise daily inbound, outbound, product slotting, receiving, warehousing, and shipping activities, including labor scheduling, space utilization, equipment, and staffing.
• Conduct staff meetings to review daily and weekly work, plan activities, and support continuous improvement.
• Keep senior management and client representatives informed about critical operational issues; advise the manager of progress and problems requiring attention.
• Develop systems and procedures for managing operations, equipment, and products safely and profitably in accordance with company policies and procedures.
• Manage operations to meet productivity, service, cost, client KPI, operating-agreement, and quality-system requirements.
• Implement and report cost-saving measures and suggest ways to improve operational efficiency.
• Supervise, counsel, and when necessary discipline team members; provide direction and support to Human Resources.
• Assist with hiring, training, and professional-development programs; participate in performance evaluations and recommendations concerning promotions, wage increases, and other HR activities.
• Plan daily work by reviewing work orders, arrival notices, and customer instructions; assess priorities and resources and assign duties to warehouse staff.
• Review pending work and trends and plan warehouse-space reorganizations and changes to supplies, equipment, or staffing levels.
• Train new employees or delegate training; assess trainees’ progress and assign additional duties as appropriate.
• Monitor the quantity and quality of work throughout the day and provide guidance, advice, and supervisory support.
• Assign experienced team members lead duties and monitor their progress and problems.
• Hold regular staff meetings to assess operational status, discuss improvements, and communicate developments.
• Assist with physical warehouse operations as needed.
• Maintain team motivation and customer focus, and provide ongoing growth and development opportunities.
• Provide input to and conduct annual performance reviews for team members.
• Support and train team members in following corporate and client Standard Operating Procedures.
• Participate in cross-training activities and provide backup support in other areas or departments as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED