Operations Supervisor Jobs

About The Position

Requirements

• Extensive working knowledge of operating practices for in vivo environments and models with a preclinical focus
• Working knowledge of regulatory standards (local, industry, federal, AAALAC, Mispro) governing the care and use of animals in research.
• Familiarity with Cambridge Public Health/Cambridge Commissioner desired.
• Ability to make appropriate, sustainable decisions regarding daily facility operations and to address unusual situations that arise within the animal research facilities
• Ability to assess and respond to clients' needs, identify prospective challenges, deescalate sensitive/emotional situations and reach understanding among varied stakeholders. Effectively collaborate with clients with diversified backgrounds, personalities and beliefs.
• Strong and effective communication (verbal, written, presentation), interpersonal (transparency, professionalism, integrity, trust, EQ) and organizational skills (prioritizing, multitasking, time management, scheduling).
• Must be familiar with Microsoft Office Suite/Office, to include Excel, Word, PowerPoint, MS Teams.
• Local accessibility w/ regular on-site presence at each location.
• Able to travel nationally as needed.
• Minimum of five (5) years vivarium operations (husbandry or related); Two (2) year’s team or site leadership (inclusive)
• 2-year Veterinary Technology/Animal Science, 4-year Science degree (preferred) and/or equivalent required. Advanced degrees merited.
• LAT required, LATg preferred. ILAM, CMAR desirable. All encouraged upon employment.
• History of involvement with successful AAALAC accreditations
• Expertise with Pharma, Biotech, Start-up/’stealth’, academic in vivo research environments
• Familiarity with common preclinical experimental techniques/disease models

Nice To Haves

• LATg preferred
• ILAM, CMAR desirable
• All encouraged upon employment

Responsibilities

• Ensure animal care standards, adherence to regulatory compliance standards and consistency with facility operations for multiple Mispro sites.
• Recognize and respond to standard rodent clinical conditions.
• Ensure operational familiarity of site-specific BMS systems, emergency response processes and contacts.
• Ensure all required Vivarium operations documentation is maintained in an accurate and timely manner.
• Implement departmental SOPs and policies.
• Participate in daily animal care/facility responsibilities as necessary.
• Performance oversight of a team of Animal Care Technicians.
• Line management oversight of related animal care functions to include veterinary.
• Prepare and coach staff on knowledge and skills needed to maintain a high-quality animal care program and professional development, to include AALAS certifications.
• Promote an energizing, recognizing and inclusive team culture at Site level. Partner with other Site Supervisors to develop a regional team culture.
• Host an in-house development committee to better Mispro service offerings and staff education.
• Collaborate with the in vivo research community to proactively ensure optimal and consistent vivarium service support and animal care.
• Maintain on-going, proactive communications with key/incoming clients.
• Respond and triage client-specific requests and miscues.
• Orientation and onboarding of new clients.
• Participate/coordinate quarterly meetings and client events.
• Collaborate w/ Quality Assurance (Compliance)/IACUC Chair to ensure adherence with institutional (IACUC, QA), governmental and accrediting agency protocols, policies & guidelines as well as corporate emergency/disaster preparedness program management by clients and staff.
• Provide census numbers and animal-usage related metrics.
• Maintain AAALAC accreditation.
• Partner & collaborate w/ Technical Operations leadership to ensure clinical care, pathogen surveillance and consistent animal care.
• Collaborate with Sales and Marketing in showcasing facility abilities, onboarding new clients, responding to client needs/concerns and assessing business/service opportunities; represent Mispro Site Operations at client/investor events.
• Partner with Site Development to commission and open new facilities.
• Ensure senior management visibility to both operational opportunities & threats/risks to the consistent implementation of the corporate mission.
• Management of site budgetary reporting, including client charge backs, per diems, service applications
• Maintain fiscal awareness for regional spend, including staff, consumables, maintenance, client support
• Explore/pursue cost-wise initiatives
• Perform ROI assessments on client offerings/service requests (new and current)
• Able to lift 50 lbs, move heavy objects, work from a standing position for prolonged time periods and perform repetitive motion tasks.
• Must be available to support weekend, holiday, emergency, and after-hour operational responsibilities.
• Assisting in supporting the program through other requested duties as necessary.