Operations Director Jobs

About The Position

Requirements

• Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
• Knowledge of administrative operations and practices in a complex, matrixed environment.
• Knowledge of strategic planning principles and practices.
• Knowledge of project management.
• Skill in planning, prioritization, and managing multiple concurrent deliverables with accuracy and urgency.
• Skill in project coordination and improving processes to increase operational efficiency.
• Strong verbal and written communication skills, with the ability to produce concise, executive-ready work products.
• Ability to build and maintain effective working relationships across internal and external partners.
• Ability to work effectively amid changing priorities, time constraints, and occasionally competing interests.

Nice To Haves

• Experience supporting executive leadership in a complex organization (higher education strongly preferred).
• Demonstrated success coordinating cross-functional projects with multiple stakeholders and tight deadlines.
• Exceptional writing and editing skills producing executive-ready documents and communications.
• Demonstrated discretion handling sensitive information and relationships.
• Strong judgment, reliability, and comfort working in a fast-moving, high-visibility environment.

Responsibilities

• Coordinate cross-unit efforts to ensure continuity and alignment across university functions; elevate risks, dependencies, and decisions needed.
• Support high-level meetings and planning sessions by preparing materials, coordinating inputs, capturing notes, and monitoring follow-through to completion.
• Provide structured inputs to strategic planning processes as assigned by the EVP & COO and/or AVP & Chief of Staff.
• Prepare concise summaries of decisions, next steps, and action owners for leadership review.
• Develop complex internal and external communications and executive-ready materials (e.g., briefing memos, remarks, speeches, presentations, reports, analyses, talking points, meeting summaries, and select social media drafts).
• Coordinate drafting and review cycles with campus partners to ensure accuracy, alignment, and consistency of messaging.
• Conduct basic quantitative and qualitative analysis to inform recommendations.
• Coordinate sensitive internal and external engagement efforts and maintain productive working relationships with university leaders and ASU Public Enterprise partners.
• Serve as an Office of the COO liaison for selected priority areas assigned by leadership to support coordination, communications, and follow-through.
• Track and synthesize major trends in higher education and institutional policy; produce short executive-level summaries to inform leadership decisions.
• Support rapid-response research and background preparation for executive meetings and communications.
• Advance strategic coordination of international initiatives including but not limited to India, the MENA region, and ASU’s global education partnerships via Cintana Education.
• Use tact, discretion, and confidentiality during work with C-Suite executives and high-level officials from corporations, government, military, universities, and industry.
• Supervise and mentor student employee(s) supporting the Office of the COO, including work assignment, coaching, and quality control of work products.
• Represent the Office of the COO on committees, working groups, and internal forums as assigned.
• Manage records and compile data for reports, including value-added analysis as requested.
• Perform other duties and responsibilities as assigned.

Benefits

• The Office of Human Resources Talent Acquisition before the posting close date.