Medical Front Desk Jobs

About The Position

Requirements

• High school diploma or GED.
• Knowledge of Microsoft Office, including Word and Excel, general office equipment, and practice software platforms.
• Basic understanding of medical terminology.
• Strong verbal and written communication skills.
• Ability to multitask and work effectively under pressure.
• CPR certification within 30 days.
• Experience with EMR and PM systems.
• Ability to walk, sit, stand, push, pull, bend, stoop, reach, and lift up to 30 pounds.
• Must be able to pass a FIT test as required for the position.

Nice To Haves

• One year of clerical experience in a medical office.
• Certified Medical Administrative Assistant (CMAA).

Responsibilities

• Greet patients and visitors courteously and professionally.
• Schedule and confirm patient appointments according to practice guidelines.
• Register patients by verifying and updating demographic, insurance, and contact information.
• Collect copayments, reconcile cash drawers, and prepare daily deposits.
• Answer phones, return messages, and route calls appropriately.
• Maintain front office inventory and notify appropriate staff when supplies are needed.
• Process incoming and outgoing referrals and follow through to completion.
• Scan and upload documents into electronic medical records (EMR).
• Process EMR and PHI requests in a timely and compliant manner.
• Message clinical and non-clinical staff through the EMR system.
• Maintain confidentiality and comply with HIPAA requirements.
• Attend staff meetings and follow Iredell Health System and IPN policies.
• Maintain a clean, organized, and professional front office and waiting area.
• Support additional administrative tasks as directed.

Benefits

• $1,000 sign-on bonus with a two-year commitment.