Medical Assistant & Front Desk Coordinator- Transperity Medical Providers

Gulf Coast•Kingwood, TX

8d•Onsite

About The Position

Privia Health is seeking a Medical Assistant & Front Desk Coordinator to join their team. This role involves both clinical and operational responsibilities within a medical office environment. The ideal candidate will greet and room patients, assist providers with exams and procedures, perform administrative tasks, and contribute to the smooth operation of the front office. This position requires strong multitasking abilities and a commitment to patient care and office efficiency.

Requirements

1+ years in a medical office environment
High School Diploma or GED
Strong ability to multitask and maintain professional relationships with patients, medical staff, and the public

Nice To Haves

Bilingual in Spanish
Graduation from an accredited Medical Assistant program
CMA (AAMA) or RMA certification

Responsibilities

Greet and room patients, obtain vitals, and document symptoms/medications in the EMR.
Assist providers with exams, ultrasounds, and procedures.
Provide patient education on prenatal/postpartum care, infertility, and birth control.
Perform phlebotomy and administer injections.
Manage telephone triage calls under MD supervision.
Practice strict infection control, manage medical supply inventory, and ensure exam rooms are sterile and fully stocked.
Recognize urgent or emergency situations and act appropriately.
Reorder and replace items used from the crash cart or emergency kit.
Monitor established pregnancies through lab work and flow sheets.
Monitor front-office staffing levels.
Review payroll time clock edits.
Draft/update office policies to improve patient flow.
Perform daily audits on Patient Service Representative (PSR) work.
Troubleshoot CPT and ICD-10 coding issues.
Assist with daily financial balancing.
Act as the Athena EMR "Super-User," providing guidance to staff, troubleshooting system issues, and ensuring smooth data flow between departments.
Assist in the interviewing, hiring, and orientation of new personnel.
Conduct performance evaluations and provide ongoing coaching for front-office staff.
Act as the primary liaison between clinical personnel, billing departments, and the Physician Owner or Practice Manager.
Follow up on special requests or projects for completeness.
Evaluate computer and equipment needs for personnel.