Front Desk Registration Specialist

East Houston Medical Center•Houston, TX

5d•Onsite

About The Position

At East Houston Medical Center, we take pride in providing exceptional, patient-centered care with a commitment to clinical excellence and compassionate service. We are seeking a dedicated Front Desk Registration Specialist to join our team and play a key role in creating a seamless, welcoming experience for our patients and visitors. The Front Desk Registration Specialist serves as the first point of contact for patients entering our facility. This position is responsible for patient registration, insurance verification, and ensuring accurate and efficient data entry. The ideal candidate demonstrates professionalism, strong attention to detail, and the ability to communicate effectively across diverse populations.

Requirements

Minimum of 1–2 years of experience in patient registration, insurance verification, or medical front office roles.
Proven ability to maintain composure and accuracy in a fast-paced healthcare environment.
Exceptional attention to detail with strong organizational and communication skills.
Proficient in electronic health records (EHR) and medical office software systems.

Nice To Haves

Previous experience as a Medical Assistant (MA), Paramedic, or EMT strongly preferred.
Bilingual in English and Spanish highly preferred.

Responsibilities

Greet and assist patients and visitors in a courteous, professional manner.
Perform complete and accurate patient registration and insurance verification.
Obtain necessary demographic, insurance, and authorization information in compliance with hospital policies.
Collaborate with clinical and billing teams to ensure accurate patient records and timely reimbursement.
Maintain confidentiality and accuracy in all documentation and interactions.