Part time Front Desk/Registration Specialist

CHARTIERS CENTER•Bridgeville, PA

1d•Onsite

About The Position

As a Part-Time Front Desk/Registration Specialist at Chartiers Center's Bridgeville office, you will play an important role in creating a welcoming and professional experience for individuals receiving services. This position is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and has strong organizational and customer service skills.

Requirements

High School Diploma or Equivalent
One (1) year related experience

Nice To Haves

Strong active listening and communication skills.
Ability to multitask and manage competing priorities effectively.
Excellent problem-solving abilities and attention to detail.
Commitment to maintaining confidentiality and professionalism.
Ability to remain calm and composed in stressful or high-volume situations.
Experience in a medical office, behavioral health setting, social service agency, or similar customer service environment is preferred.

Responsibilities

Answer and direct incoming telephone calls in a courteous and professional manner.
Welcome clients and assist with the check-in process for scheduled appointments.
Collect and process co-payments, including cash and credit card transactions.
Verify and scan driver's licenses and insurance cards into the electronic record system.
Upload and maintain current client photographs in the system.
Ensure accurate data entry and maintain organized records.
For evening shifts, close the front desk area and secure the building at the end of the day.
Provide exceptional customer service while maintaining a positive and supportive atmosphere for clients and visitors.