Medical Assistant Jobs

About The Position

Requirements

• High school diploma or GED, plus one of the following: completion certificate or official transcript from a medical assisting program; medical assistant training completed under a licensed physician or podiatrist; or certification through a Medical Board of California-approved medical assistant certifying organization.
• At least one year of overall experience, including external experience.
• Current American Heart Association Basic Life Support for Healthcare Providers certification.
• Knowledge of and ability to use medical terminology in performing job duties.
• Ability to communicate effectively in speech and writing at a level appropriate for the job, including clear and concise clinical reports and legible handwriting.
• Ability to solve problems and identify solutions.
• Ability to demonstrate customer service skills with patients, families, and staff, including in high-volume and stressful situations.
• Ability to work independently and as an integral part of a patient care team.
• Ability to follow instructions and standard operating procedures.
• Ability to learn and update clinical knowledge regularly to adapt to a changing healthcare environment.

Nice To Haves

• Knowledge of coding and billing regulations.
• Knowledge of computer systems and software used in the functional area.
• Familiarity with home health, practice care coordination, and clinical care skills.
• Ability to learn and understand population health and disease population concepts and practices, inventory methods, motivation and learning, and customer relationship service concepts and practices.

Responsibilities

• Develop expertise in assigned areas, specialties, or clinics.
• Complete disability paperwork, maintain temperature logs, follow assigned protocols, and support workplace safety and infection prevention within the role’s scope.
• Measure vital signs, weight, and height; room patients; draw labs; assist providers with medication reconciliation; and perform other departmental tasks such as EKGs and ear lavages.
• Handle patient check-in and check-out, virtual rooming for providers, vaccine administration, point-of-care testing, and specimen collection.
• Prepare the clinic weekly, stock clinic areas, order medications and supplies, and complete work assignments on time.
• Handle patient phone calls and prescription refills; support clinic operations; manage CRM/In-Basket; and act as a liaison among providers, patients, and staff.
• Follow C-I-CARE standards to support patient- and family-centered interactions and care coordination.