Medical Assistant - Medford Hillcrest
OnePeak Medical Office & Corporate•Medford, OR
About The Position
As a Medical Assistant at OnePeak Medical, you will support designated providers with administrative tasks and patient care, helping maintain high patient satisfaction through exceptional service. The role includes patient rooming and intake, preparing and maintaining rooms and equipment, chart preparation and documentation, managing inbox and prescription refill tasks, and communicating with patients. You may cross-train in laboratory, phlebotomy, and front desk duties, and may need to travel to other clinics or drive a personal vehicle to meet business needs.
Requirements
- High school diploma or equivalent.
- Current BLS and/or CPR/AED certification.
- Embody OnePeak values: Teamwork, Informed, Respect, Balance, and Excellence.
- Accountability for high-quality, timely, and cost-effective results.
- Excellent time management, multitasking, prioritization, and organizational skills.
- Effective written and oral communication with patients, staff, and providers.
- Strong customer service and teamwork skills, with a welcoming and positive attitude.
- Problem-solving and conflict-resolution skills when addressing patient concerns.
- Ability to motivate oneself and others and display confidence.
- Good judgment and ability to make timely, sound decisions.
- Continuous improvement mindset.
- Strong interpersonal skills and professionalism.
- Attentive listening and openness to constructive feedback.
- Ability to thrive in a fast-paced environment.
Nice To Haves
- At least 6 months of recent medical assistant experience (strongly preferred).
- Certified Medical Assistant (CMA) certification (strongly preferred).
- Certified Phlebotomist Technician (CPT) certification (strongly preferred).
Responsibilities
- Serve as a Medical Assistant for designated provider(s).
- Assist providers with their inboxes and manage prescription refills and faxes.
- Room patients and follow rooming and intake procedures.
- Prepare, stock, clean, and maintain examination and treatment rooms and equipment.
- Prepare patient charts, incorporate outside lab results and provider visit notes, and ensure lab reports and diagnostic test results are collected.
- Contribute to patient chart documentation.
- Perform duties in the Electronic Health Record (EHR) and Electronic Practice Management (EPM) systems according to standardized protocols.
- Provide patient education and accompany patients to the front office for scheduling.
- Handle callbacks and respond promptly to patient portal tasks and inquiries.
- Cross-train in clinic areas including laboratory, phlebotomy, and front desk duties as needed and able.
- Attend and complete scheduled department and clinical meetings and trainings.
- Adhere to and enforce HIPAA and OSHA requirements and follow company policies and procedures.
- Perform additional responsibilities as required in support of OnePeak Medical.
- Adapt to business needs, potentially travel to other clinics, and drive a personal vehicle if required.
Benefits
- Medical, dental, vision, and life insurance
- 401(k) retirement plan with company match
- Voluntary LTD, FSA, accident, and critical illness coverage
- Paid time off and paid holidays
- Employee and family discounts
- Paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
