About The Position

Working under a provider’s direction, the Medical Assistant provides general nursing functions for the practice. The role records vital signs and immunizations, conducts initial patient assessments, obtains concise patient histories, and provides clinical information and support to providers. The Medical Assistant processes and posts information to patient charts, educates patients and families about medications, treatments, care, and referrals, and demonstrates competencies specific to the population served when providing direct patient care. The position is part time, scheduled for 24 hours per week, at the Kalamazoo location at 6220 West Main St., Medical Office Building. The shift is variable.

Requirements

  • High school diploma or GED.
  • Must meet one of the following: successful completion of an accredited medical assistant program; CMA, CCMA, or RMA certification; or eligibility to take the CMA/RMA examination, with certification obtained within six months of hire. A Vocational Coordinator determines eligibility requirements for CMA or RMA within six months.
  • BLS certification required within 90 days of hire or transfer.
  • Knowledge of clinical skills as required for Medical Assistant certification or registration.
  • Effective problem-solving and prioritization skills.
  • Excellent interpersonal, verbal, and communication skills, including the ability to communicate clearly and effectively with patients, doctors, and other staff.
  • Ability to handle information confidentially and maintain patient confidentiality.
  • Ability to work independently and as an integral team member with other healthcare professionals.
  • Personal computer skills and ability to input and retrieve data from the organization’s computerized systems.
  • Ability to maintain positive customer service and establish effective working relationships with physicians, office staff, and employees in a team environment.

Nice To Haves

  • EMR experience is highly desirable.

Responsibilities

  • Prepare patients for examination, including assessment, history-taking, vital signs, medication reconciliation, and routine hearing, vision, or other testing.
  • Document pertinent information in patient charts, maintain documentation standards, and review charts before appointments to ensure requests and documents are in place.
  • Administer treatments as requested by the physician.
  • Obtain specimens for urine testing, phlebotomy, and other purposes.
  • Perform laboratory tests as directed by the physician.
  • Set up and assist physicians with procedures, including laceration repair and pap/pelvic procedures.
  • Schedule outside tests or procedures in other departments or facilities, such as x-ray or MRI.
  • Prepare patients for tests and procedures by providing appropriate instructions.
  • Coordinate admissions and referrals and call in prescriptions.
  • Stock exam rooms and conduct daily supply inventory, reporting items that need to be ordered.
  • Assist with scheduling appointments in the EMR system as required.
  • Screen calls and determine urgency, need for appointments, or whether phone advice is sufficient.
  • Assist with completing patient forms, including Worker Compensation and Disability forms.
  • Attend staff, educational, or other meetings as required.
  • Perform other related duties as assigned by nurses, the practice manager, or a physician.
  • Provide patient and family education regarding medications, treatments, care, and referrals.
  • Maintain patient confidentiality and provide clinical information and support to providers.
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