Medical Assistant Jobs

About The Position

Requirements

• Exceptional customer service skills.
• Ability to sit for long periods.
• Ability to handle extensive telephone interaction with patients and providers.

Responsibilities

• Obtain, verify, and record patients’ health histories.
• Gather pertinent health data through assessments conducted by telephone.
• Use sound clinical judgment to disposition patient information and provide appropriate assessment, prioritization, and referral to the proper level of care.
• Recognize patient abnormalities or urgent problems, seek appropriate assistance, and respond appropriately to emergency codes.
• Document assessments, interventions, patient responses, medications dispensed or prescribed, and test results in medical records.
• Promote wellness through patient education and communication of physician advice and instructions.
• Respect and promote patient rights and communicate patient or staff problems to the immediate supervisor.
• Share information with other members of the healthcare team.
• Document patient telephone calls and complaints.
• Fulfill clinical LVN or MA responsibilities as permitted by state law.