Medical Assistant Jobs in Tucson, AZ

About The Position

Requirements

• High school diploma or General Education Diploma (GED).
• A Medical Assistant Certificate from an approved and accredited educational institution.
• Current Basic Life Support (BLS) certification for healthcare providers.
• A current, valid Level I fingerprint clearance card in good standing, or an application for one within seven working days after beginning employment; the Level One Non-IVP card must be received within 30 days after hire or transfer.
• Reliable transportation may be required to accommodate operational reassignments during the workday.
• If driving during work hours, a valid driver’s license and compliance with Arizona vehicle insurance requirements are required.
• Employees must undergo drug testing before employment and may be subject to post-accident, reasonable suspicion, return-to-duty, and follow-up drug and alcohol testing.
• Employees are strongly recommended to obtain and maintain vaccination status, including influenza vaccination, subject to applicable exemptions and accommodations.

Nice To Haves

• One year of experience as a medical assistant in an ambulatory healthcare setting.
• Bilingual English/Spanish ability, including speaking, reading, and writing in both languages.

Responsibilities

• Complete assigned clinical and non-clinical duties within reasonable time frames and meet established performance standards.
• Perform all steps of the Patient Intake Process before the patient sees a provider, documenting information, patient responses, and actions in the EHR.
• Assist with, perform, or complete procedures and activities within the Medical Assistant scope of practice and in compliance with Nursing Policies and Procedures.
• Anticipate and respond to patient needs based on the reason for the visit, coordinating the availability of outside medical records and laboratory and radiology results.
• Complete provider orders and ensure patients understand and can verbalize their understanding of discharge instructions.
• Enter completed orders and actions into the EHR and submit them for processing within the defined period.
• Complete assigned administrative and non-clerical activities received through El Rio Health IT systems or the Patient Portal, including required documentation.
• Maintain proficiency and meet performance expectations, including successful annual competency skills evaluations.
• Maintain clean, safe, and hygienic work areas, workstations, and examination rooms, and follow handwashing and other applicable procedures.
• Comply with applicable Joint Commission Accreditation compliance and reporting requirements.
• Protect patient confidentiality and disclose information only to authorized individuals in accordance with HIPAA and corporate compliance requirements.
• Follow the organizational Code of Conduct, policies and procedures, Standing Orders, and Service Excellence requirements.
• Maintain a safe work environment, address or report hazards promptly, follow health and safety procedures, and participate in safety programs, which may include emergency response team assignments.
• Perform assigned duties professionally at any clinic location or assignment needed to support El Rio Health operations.
• Evaluate problems and issues, prioritize needs, and resolve them effectively and promptly using appropriate critical-thinking and problem-solving skills.
• Communicate proactively and effectively with patients to encourage compliance with appointments and treatments, and document communication in the EHR in accordance with Nursing Policies and Procedures.
• Report safety hazards or potential hazards to supervisory staff immediately.
• Label, rotate, and stock medications, medical supplies, and equipment, maintaining appropriate inventories in accordance with Nursing Policies and Procedures.