Medical Assistant - Stone - Pediatric Medicine

El Rio Community Health Center•Tucson, AZ

159d•$18 - $26•Onsite

About The Position

The Medical Assistant serves as part of a team providing quality healthcare to El Rio patients. The role provides direct patient care and clinical and non-clinical services within the position’s scope of practice, at a clinic location assigned by management. The Medical Assistant works with general supervision and review, consulting a supervisor about work problems involving departures from standard policies, interpretations, or procedures. The primary goal is to support El Rio Health’s mission of providing comprehensive, quality healthcare that is affordable and accessible. The position follows El Rio Health policies and procedures and Nursing Policies and Procedures, along with applicable compliance, safety, confidentiality, and service standards. The schedule is Monday, Tuesday, Wednesday, and Friday from 7:30 a.m. to 5:30 p.m., and Thursday from 8:00 a.m. to 12:00 p.m. The salary range is $17.57–$26.35, depending on experience.

Requirements

High school diploma or General Education Diploma (GED); an equivalent combination of education and experience directly related to the job’s functions and responsibilities may be considered.
Medical Assistant Certificate from an approved and accredited educational institution.
Current Basic Life Support (BLS) certification for healthcare providers.
Current, valid Level I fingerprint clearance card in good standing, or application for the card within seven working days after beginning employment. The posting also states that a Level One Non-IVP card must be received within 30 days after hire or transfer.
Reliable transportation may be required to accommodate operational reassignments during the workday.
If driving during work hours, a valid driver’s license and compliance with Arizona vehicle insurance requirements are required.
Undergo drug testing before employment and comply with applicable post-accident, reasonable-suspicion, return-to-duty, and follow-up drug and alcohol testing.
Employees are strongly recommended to obtain and maintain vaccinations as recommended by the CDC or other public health agencies, including influenza vaccination, subject to legally required exemptions and accommodations.

Nice To Haves

One year of experience as a medical assistant in an ambulatory healthcare setting.
Bilingual English/Spanish skills, including the ability to speak, read, and write in both languages.

Responsibilities

Complete assigned clinical and non-clinical duties, tasks, and responsibilities within reasonable time frames and established performance standards.
Complete the patient intake process before the patient sees a provider, documenting information, patient responses, and actions in the Electronic Health Record (EHR).
Perform procedures and activities within the Medical Assistant scope of practice and in compliance with Nursing Policies and Procedures.
Anticipate and respond to patient needs based on the reason for the visit, coordinating the availability of outside medical records and laboratory and radiology results.
Complete provider orders and ensure patients understand and can verbalize discharge instructions.
Document completed orders and actions in the EHR and submit them for processing within the defined period.
Complete administrative and non-clerical activities received through El Rio Health IT systems or the Patient Portal, including required documentation.
Maintain proficiency and meet performance expectations, including successfully completing annual competency skills evaluations.
Maintain a clean, safe, and hygienic work environment in compliance with applicable policies and procedures.
Follow compliance and reporting requirements applicable to Joint Commission Accreditation standards for Medical Assistants.
Protect patient confidentiality and comply with HIPAA and corporate requirements.
Comply with the Code of Conduct, policies and procedures, standing orders, and Service Excellence requirements when interacting with patients, visitors, and employees.
Maintain a safe work environment, address or report hazards, follow health and safety procedures, and participate in safety programs, which may include assignment to an emergency response team.
Demonstrate professional conduct and acceptable performance at any clinic location or assignment needed to support operations, as assigned by organizational leadership.
Use appropriate critical-thinking and problem-solving skills to prioritize and resolve clinical or non-clinical problems in a timely and effective manner.
Communicate proactively and effectively with patients to promote compliance with appointments and treatments, and document communication efforts in the EHR according to Nursing Policies and Procedures.
Immediately notify supervisory staff of safety hazards or potential hazards.
Label, rotate, and stock medications, medical supplies, and equipment in accordance with Nursing Policies and Procedures, maintaining appropriate inventories for operational use.