Medical Assistant - Stone - Family Medicine

El Rio Community Health Center•Tucson, AZ

19h•$18 - $26

About The Position

The Medical Assistant serves as part of a team providing quality healthcare to El Rio patients. The role provides direct patient care and clinical and non-clinical services within the Medical Assistant scope of practice at a clinic location assigned by management. Work is performed under general supervision and review, with problems involving departures from standard policies, interpretations, or procedures reviewed with a supervisor. The position supports El Rio Health’s mission to provide comprehensive, quality healthcare that is affordable and accessible. The Medical Assistant follows organizational policies and procedures, Nursing Policies and Procedures, Standing Orders, service standards, and applicable compliance requirements. The schedule is Tuesday and Wednesday, 7:00 a.m.–6:30 p.m.; Thursday, 7:00 a.m.–7:00 p.m.; and Friday, 8:00 a.m.–5:00 p.m.

Requirements

High school diploma or GED; an equivalent combination of education and experience may be considered if directly related to the job’s functions and responsibilities.
Medical Assistant certificate from an approved and accredited educational institution.
Current Basic Life Support (BLS) certification for healthcare providers.
A current, valid Level I fingerprint clearance card in good standing, or application for the card within seven working days after beginning employment. Arizona employees must submit a clearance card or fingerprint receipt before the hire or transfer date; the Level One Non-IVP card must be received within 30 days after the hire or transfer date.
Reliable transportation may be required to accommodate operational reassignments during the workday. If driving during work hours, a valid driver’s license and compliance with Arizona vehicle insurance requirements are required.
Undergo drug testing before employment and comply with applicable post-accident, reasonable suspicion, return-to-duty, and follow-up drug and alcohol testing requirements.
Employees in positions responsible for the safety and welfare of others are classified as safety sensitive.

Nice To Haves

One year of experience as a medical assistant in an ambulatory healthcare setting.
Bilingual English/Spanish skills, including the ability to speak, read, and write in both languages.

Responsibilities

Complete assigned clinical and non-clinical duties within reasonable time frames and established performance standards.
Complete the patient intake process before the patient sees a provider, documenting information, patient responses, and actions in the Electronic Health Record (EHR).
Perform or assist with procedures and activities within the Medical Assistant scope of practice and comply with Nursing Policies and Procedures.
Anticipate and respond to patient needs based on the reason for the visit, coordinating the availability of outside medical records and laboratory and radiology results.
Complete provider orders and ensure patients understand their discharge instructions.
Document completed orders and actions in the EHR and submit them for processing within the defined period.
Complete administrative and non-clerical activities received through El Rio Health IT systems or the Patient Portal and document those activities as required.
Maintain required skills and complete annual competency evaluations.
Maintain a clean, safe, and hygienic work environment, including work areas, workstations, and examination rooms, and follow hand-washing requirements.
Comply with applicable Joint Commission Accreditation standards, compliance requirements, and reporting requirements.
Protect patient confidentiality and comply with HIPAA and corporate requirements.
Follow the organizational Code of Conduct, policies and procedures, Standing Orders, and Service Excellence requirements when interacting with patients, visitors, and employees.
Maintain a safe work environment, address or report hazards, follow Health and Safety Policies and Procedures, and participate in safety programs, which may include an emergency response team assignment.
Provide professional and acceptable clinical and non-clinical work at clinic locations or assignments designated to support operational needs.
Use appropriate critical-thinking and problem-solving skills to prioritize and address problems or issues effectively and promptly.
Communicate with patients proactively and effectively to encourage compliance with scheduled appointments and treatments, and document communication in the EHR according to Nursing Policies and Procedures.
Report safety hazards or potential hazards promptly to supervisory staff.
Label, rotate, and stock medications, medical supplies, and equipment in accordance with Nursing Policies and Procedures, maintaining appropriate inventories.