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Medical Assistant I

Premier Community Healthcare Grp.•New Port Richey, FL
•Onsite

About The Position

The Medical Assistant I provides quality patient care in a team-based environment while assisting with all aspects of medical practice under the direct supervision of a clinician. The role prepares and assists Premier Community HealthCare Group (PCHG) providers for patient visits and partners with providers and office support staff to deliver a high-quality patient experience and care. The position supports patient visits through clinical, clerical, laboratory, rooming, medication-management, and procedural duties. The Medical Assistant I works within PCHG policies and procedures, performs only duties for which they are educationally prepared, maintains patient confidentiality and HIPAA compliance, and contributes to patient flow, quality improvement, and the organization’s mission. Travel to various health centers may be required to provide coverage and support. The position requires a high school diploma or GED, graduation from an accredited Medical Assisting program within Florida, and current Basic Life Support certification. One year of medical-clinic experience is preferred. The employee must obtain and maintain Epic certification, annual compliance training, and annual skills competencies. This role requires a Level 2 background screening through the Florida Agency for Health Care Administration Care Provider Background Screening Clearinghouse.

Requirements

  • High school diploma or GED.
  • Proof of graduation from an accredited Medical Assisting program within the State of Florida.
  • Current Basic Life Support (BLS) certification.
  • Obtain and maintain Epic certification and annual compliance training throughout employment.
  • Obtain and maintain annual skills competencies.
  • Basic understanding of medical terminology and documentation.
  • Knowledge of and ability to perform assigned patient-care duties.
  • Ability to work flexible hours.
  • Ability to use basic mathematical skills and perform repetitive tasks.
  • Professional, positive, and ethical conduct with coworkers, patients, the organization, and the public.
  • Strong customer-service skills, including empathy and compassion toward a diverse patient population.
  • Ability to communicate effectively, verbally and in writing, with multiple levels of the organization.
  • Strong grammar, spelling, and interpersonal skills.
  • Ability to maintain confidentiality and uphold the organization’s values.
  • Ability to lift 20 pounds regularly and 30–50 pounds occasionally.
  • Ability to sit for long periods.
  • Ability to travel to various health centers to provide coverage and support.
  • Ability to work with direct exposure to a computer screen and possible exposure to contagious or infectious diseases.
  • Completion of a Level 2 background screening through the Florida Agency for Health Care Administration Care Provider Background Screening Clearinghouse.

Nice To Haves

  • One year of experience in a medical clinic setting.

Responsibilities

  • Facilitate patient visits, assist patients in a timely manner, and support high patient satisfaction.
  • Perform clerical duties, including sending or receiving medical records, obtaining authorizations and laboratory or X-ray reports, obtaining hospital or specialist consultation notes, and completing forms and requisitions.
  • Collect, log, and prepare blood, tissue, or other laboratory specimens for testing.
  • Room patients and complete wrap-up duties, including recording medical information and history, taking vital signs and measurements, maintaining examination rooms, and cleaning and sterilizing reusable instruments.
  • Support medication management, including medication administration, completing logbooks, and managing medication storage.
  • Perform procedures such as EKGs, spot vision tests, and OAE tests.
  • Follow PCHG policies and procedures and represent the organization’s mission through behavior, language, and actions.
  • Know clinic peers and where to find resources, and contact clinical or administrative leaders and the training department as needed.
  • Perform only functions for which appropriately educated and prepared.
  • Obtain required competencies and pursue additional competencies, including lab draws, vaccine administration, and protocol-based medication refills; provide appropriate coverage across departments as competencies are attained.
  • Mentor new Care Team Members when requested.
  • Maintain confidentiality and HIPAA compliance.
  • Keep other Care Team Members informed about situations that disrupt timely patient flow.
  • Contribute to community give-back initiatives and advocate for Premier’s mission.
  • Adhere to patient-care needs and Premier Community HealthCare’s core values to provide a high-quality patient experience.
  • Work toward department goals and contribute to Quality Improvement and Quality Assurance.
  • Complete other duties as assigned.

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