Medical Assistant – General Medicine

University of California, San Francisco•San Francisco, CA

3d•$33 - $41•Onsite

About The Position

Under the supervision of the UCSF Health Nurse Manager and guided by Ambulatory Services policies and procedures, the Hospital Assistant III assists in delivering care to patients at UCSF Health Stanyan and Hyde Ambulatory Clinics. The role supports primary care or multispecialty teamlets and provides backup support to others. It contributes to the patient experience by optimizing clinic flow, conducting patient outreach, and collaborating with the care team to support a patient-centered environment. The position performs clerical and clinical duties across front- and back-office functions, including personal care and nursing support procedures, laboratory tasks, and patient coordination. Flexibility is required to support multiple UCSF primary care, general surgery, and multispecialty clinic sites.

Requirements

At least one year of experience as a Medical Assistant in a medical practice.
Current American Heart Association BLS/CPR certification.

Nice To Haves

Certification from an approved Medical Assistant program, or an equivalent combination of training and experience.
Phlebotomy certification (CPT).
Experience using the Epic (APeX) electronic health record system.
Familiarity with immunization schedules and recommendations.
Prior experience in internal medicine, geriatrics, or family medicine.
Experience working in a medical, hospital, or clinic environment.
Fluency in spoken, read, and written Spanish or Chinese.
Experience with disease registries, data collection, and basic data analysis.

Responsibilities

Perform routine clinical functions, including taking vital signs, screening, and documentation.
Update patient records, carry out orders, schedule follow-ups, and discharge patients.
Coordinate interpreter services and document their use.
Administer vaccines after required training and verification.
Assist with exams and procedures, and process instruments.
Transport patients and monitor clinic flow.
Perform testing, specimen collection, and phlebotomy.
Maintain logs and complete referrals and authorizations.
Support patient communication and comply with safety and infection-control policies.
Maintain patient flow, communication, and clinic operations.
Support scheduling, phone management, and electronic systems.
Maintain clean and stocked clinical areas and manage supplies.
Conduct patient outreach and collaborate with the care team to support a patient-centered environment.