Medical Assistant I - General Internal Medicine
Beth Israel Lahey Health•Boston, MA
•$21 - $28
About The Position
The Medical Assistant supports the delivery of safe, high-quality, and empathetic care across ambulatory settings. Under the supervision of licensed providers or clinical overseers, the MA performs direct patient care, assists with clinical operations, and supports care coordination while helping ensure a smooth and efficient daily workflow.
Requirements
- High school diploma or GED.
- 0–1 years of related experience in patient care in a healthcare setting, or an associate's degree or higher in lieu of Medical Assistant experience.
- Basic Life Support (BLS) certification required within 6 months of hire or according to department requirements.
- Ability to work in a fast-paced ambulatory environment with diverse patient populations.
- Demonstrates flexibility, professionalism, and a team-based mindset.
Nice To Haves
- Completion of an accredited Medical Assistant training program.
- Medical Assistant (Certified), Emergency Medical Technician (EMT), Certified Nursing Assistant (CNA), or Licensed Nursing Assistant (LNA) certificate.
- Proficiency in medical terminology, vital sign collection, and EMR systems.
Responsibilities
- Greet, room, and prepare patients for visits; take and document vital signs and intake information.
- Support clinical procedures, including EKGs, specimen collection, and point-of-care testing.
- Maintain clean, stocked, and ready exam rooms throughout the day.
- Ensure accurate documentation in the EMR according to clinical guidelines.
- Assist with scheduling, check-in, phone coverage, referrals, and patient instructions as needed.
- Communicate with providers, patients, and team members about delays, appointment needs, and follow-ups.
- Follow assigned workflows, safety protocols, infection control standards, clinical policies, and department guidelines.
- Support operational flow and provider efficiency by anticipating needs and adjusting to same-day changes.
- Escort patients to labs or ancillary services as needed.
- Participate in specialized clinical workflows, such as prescription refills, prior authorizations, and high-level disinfection.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
