Medical Office Assistant
Northeast Georgia Health System • Buford, GA2d
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Medical Office Assistant MOA - Northeast Georgia Physicians Group NGPG - Neurosurgery - FT Days 10 hr shifts
Northeast Georgia Health System•Buford, GA
About The Position
The Medical Office Assistant performs reception duties and maintains clinical and financial records, front-office inventory, and medical records for Northeast Georgia Physicians Group Neurosurgery. The role supports timely communication with patients, visitors, physicians, and staff; coordinates referrals and appointments; and handles patient registration, billing-related tasks, deposits, reports, and supplies. This is a full-time day position with 10-hour shifts.
Requirements
- High school diploma or GED.
- Knowledge of and proficiency in using an electronic medical record (EMR) system.
Nice To Haves
- Customer service or physician's office experience.
Responsibilities
- Screen and refer incoming calls and visitors to facilitate accurate, timely communication.
- Obtain patient referrals as requested by physicians and process mail promptly and efficiently.
- Schedule appointments for patient referrals as requested by physicians.
- Log referrals according to established guidelines and post referral numbers to patient accounts when received from other physician practices.
- Advise patients when referral numbers are needed, explain how to obtain them, and provide related referral information.
- Open and distribute mail to appropriate personnel daily.
- Enter accurate patient information in the EPIC system and maintain acceptable registration error-rate parameters.
- Balance daily audit journals and accurately enter charges.
- Forward monthly reports to the Central Business Office in a timely manner.
- Prepare daily deposits according to center procedures.
- Update patient information as needed and arrange payment agreements when indicated.
- Maintain front-office supply inventory as required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Job Search Resources
Career Resources
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