Medical Assistant - Outpatient Float Pool (Full Time, Part Time, and PRN Available)

Children's Healthcare of Atlanta•Brookhaven, GA

1d•Onsite

About The Position

The Medical Assistant supports all disciplines within the department by providing indirect and direct patient care activities. The role proactively supports safe patient care and services and a safe environment at Children’s Healthcare of Atlanta. Assigned tasks may be performed under the supervision of a physician, advanced practice registered nurse, physician assistant, registered nurse, or licensed practical nurse. The Medical Assistant assists with basic patient care, practitioner orders, phlebotomy, specimen collection, patient intake, and accurate vital signs. The role may also provide continuous visual monitoring for behavioral-based patients and patients at risk, while maintaining a safe environment and reporting potentially unsafe or harmful behaviors. The position includes patient and family support, communication and documentation, and administrative duties that help the department operate efficiently. Work takes place in a frequently stressful, fast-paced environment and requires attention to infection control, safety procedures, age-specific guidelines, and customer service. Initial department-defined competencies must be completed within three months of hire.

Requirements

High school diploma or equivalent.
Completion of a medical assistant training program from an accredited school, emergency medical technician training, hospital-based patient care technician training, or equivalent.
Basic Life Support (BLS) certification within 30 days of employment.
A qualifying credential: CMA from the American Association of Medical Assistants; RMA from American Medical Technologists, American Allied Health, or American Registry of Medical Assistants; CCMA from the National Healthcareer Association; or NCMA from the National Center for Competency Testing.
Complete department-defined initial competencies within three months of hire.
Professional image and strong communication, organizational, interpersonal, and teamwork skills.
Competency in phlebotomy and safe laboratory specimen collection.
Competency in patient intake, including accurate vital signs.
No minimum experience required.

Nice To Haves

One year of pediatric experience, including obtaining vital signs, assisting clinical staff with patient care, phlebotomy, and specimen collection procedures.

Responsibilities

Assists in basic patient care as assigned or directed by licensed professional personnel, applying age-appropriate standards, growth and development knowledge, infection control and body substance precautions, patient safety, and body mechanics.
Completes assigned tasks and orders from practitioners.
Performs phlebotomy and safely collects laboratory specimens.
Completes intake processes, including obtaining accurate vital signs.
Provides and documents continuous visual monitoring of behavioral-based patients and patients at risk as assigned by a licensed professional nurse; maintains uninterrupted 1:1 monitoring and reports potentially unsafe or harmful behaviors.
Organizes, prioritizes, delivers, and documents patient care using effective communication skills.
Performs multiple concurrent tasks in a stressful, fast-paced environment while maintaining customer service standards.
Serves as a liaison between patients, families, and department staff by greeting families, communicating delays, relaying messages, and offering assistance or services.
Performs administrative duties, including office opening and closing procedures, answering phones, maintaining waiting-room and patient-diversion materials, restocking complimentary beverages, and updating wait-time boards.
Complies with infection control, safety, and Occupational Safety and Health Administration procedures and regulations.
Demonstrates competencies incorporating age-specific guidelines for neonates, infants, early and late childhood, adolescents, adults, and all ages.