Medical Assistant Float Pool

MLK Community Healthcare•Compton, CA

5d•Onsite

About The Position

The Medical Assistant Float supports providers in family practice, pediatrics, laboratory services, and other specialties across ambulatory locations. The role assists with patient procedures and histories, helps maintain smooth patient flow, and serves as a liaison among physicians, patients, and medical office staff. The Medical Assistant floats to locations based on staffing needs and must be flexible about worksite assignments with short notice. Work shifts may begin any time between 7:00 AM and 7:00 PM, Monday through Friday, according to ambulatory location schedules. The position performs medical assistant functions based on the assigned office, which may include injections, immunizations, pulmonary function testing, vision and hearing exams, and electrocardiograms. It also involves documenting patient information and procedures, reviewing orders and referrals, preparing examination rooms, assisting patients with checkout instructions, and following applicable office protocols and regulatory guidelines. Front desk coverage may also be assigned.

Requirements

High school diploma or equivalent; candidates with at least five years of experience may be considered in lieu of a diploma.
Medical Assistant diploma or certificate.
One to two years of experience in a medical practice environment.
Ability to work in a fast-paced, technically advanced environment and demonstrate flexibility and adaptability.
Knowledge of medical technology, procedural terminology, and diagnostic codes.
Ability to maintain a professional, patient-care-oriented attitude.
Flexibility to accept short-notice changes to scheduled worksite assignments.
Reliable transportation.
Availability to work any shift between 7:00 AM and 7:00 PM, Monday through Friday.

Nice To Haves

Multi-site and specialty experience.
Basic Life Support (BLS) certification through the American Heart Association.
Certification from a Medical Board of California-approved Medical Assistant certifying organization.

Responsibilities

Float to designated ambulatory sites based on staffing needs or shortages, accommodating location schedules and short-notice worksite changes.
Assist providers with office procedures and patient-care duties, following documentation standards and office protocols.
Monitor patient flow, identify and resolve interruptions, and bring unresolved issues to the Practice Manager’s attention.
Perform assigned Medical Assistant functions, including injections, immunizations, pulmonary function testing, Snellen testing, hearing exams, and electrocardiograms.
Obtain and document patient histories and preventive care; assist with medication reconciliation and transcribe family history and forms according to office protocols.
Review patient orders for completeness, cancel orders not completed before checkout, and correct inaccuracies or report them to the Practice Manager.
Review referrals and laboratory requisitions for the correct patient, tests, diagnosis, and laboratory.
Obtain waivers and consents, and document procedures performed and instructions given using the electronic medical record or office protocol guidelines.
Prepare examination rooms after patient visits, keep rooms stocked, and disinfect them daily according to office protocols.
Ensure patients are checked out and receive the Patient Summary Plan; review instructions with patients as directed by providers.
Interact with patients, staff, and providers with tact, courtesy, respect, cooperation, and support.
Perform duties quickly and accurately while following OSHA, HIPAA, DHS, CLIA, EPA, and applicable contract guidelines.
Cover front desk duties when assigned by the Practice Manager.
Perform other duties reasonably associated with the essential functions of the role, as requested by the Practice Manager.