Medical Assistant II
About The Position
The Medical Assistant provides general front- and back-office support to professional staff and may be assigned to a specialist. Under a provider’s direction, the role supports patient examinations and treatment, maintains medical records, and helps ensure accurate patient information and properly filed charts and paperwork. The Medical Assistant provides phone service, schedules patients, routes calls, manages messages, and performs clerical and data-entry duties. The role uses available resources proactively and works within organizational policies, procedures, protocols, and Arizona-validated competencies to support patient experience, communication, access to care, and patient satisfaction. The position is based at the Research Institute, 10510 N 92nd St, Scottsdale, Arizona. The stated schedule is Monday through Thursday, 7:00 a.m. to 4:30 p.m.; the clinic is open Friday from 7:00 a.m. to 12:00 p.m. Oncology experience is preferred.
Requirements
- High school diploma or GED.
- Completion of a Medical Assistant training program.
- Basic Life Support (BLS) certification.
- Complete an approved training program; or complete an unapproved training program and pass a medical assistant examination administered by a certifying organization accredited by the National Commission for Certifying Agencies or the American National Standards Institute, as described in the Arizona Administrative Code; or complete a United States Armed Forces medical services training program.
- For Pediatric Behavioral Health Sites only: Have a current Fingerprint Clearance Card, or apply for and be eligible for one within seven working days after employment.
Nice To Haves
- Six months of experience as a Medical Assistant.
- Oncology experience.
- Medical Assistant certification, such as CMA, CCMA, or RMA. HonorHealth will reimburse the cost of successfully completing the certification exam; failure to obtain certification within the assigned period means the employee no longer meets the position’s minimum qualification and will be terminated.
Responsibilities
- Prepare treatment rooms and keep exam rooms clean, neat, and stocked.
- Escort patients to exam rooms; obtain a brief history, document the chief complaint, take vital signs including weight and temperature, and prepare patients for examinations.
- Assist physicians or clinicians with examinations and special procedures.
- Travel to off-site locations as needed to perform diagnostic testing and assist with physical exam components, TB testing, injections, and phlebotomy.
- Administer and record injections and TB tests under a physician’s supervision and order, as applicable.
- Perform venipuncture, obtain specimens, and perform CLIA-waived laboratory tests.
- Perform office procedures within scope of practice as directed by a provider, including PFT, UDS, EBT, EKG, and fit testing.
- Receive calls from patients, pharmacies, and others; document and relay information to providers for action; and call pharmacies with approved medication orders or refills.
- Perform front-office duties as needed, including reception, telephone service, chart maintenance, insurance forms, scheduling, message management, and data input.
- Coordinate with insurance companies to obtain authorizations for therapies, testing, and specialist referrals.
- Provide appropriate referrals to case management for employees.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
