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Medical Assistant

Kintegra Health•Statesville, NC
•Onsite

About The Position

The Medical Assistant performs clinical duties within the scope permitted by state law. Duties include taking medical histories and recording vital signs, explaining treatment procedures, preparing patients for examinations, and assisting providers during examinations. The Medical Assistant may receive direction from an MD, mid-level provider, RN, LPN, or assigned supervisor. Clinical responsibilities may also include instructing patients about medications and special diets, preparing and administering medications, drawing blood, and providing patient education. Administrative duties may include answering telephones, greeting patients, updating and filing medical records, scheduling appointments, handling correspondence, billing, and bookkeeping. The role supports patient care and continuity across the encounter process, documents patient encounters and closed-loop communications, and helps maintain supplies, instruments, and infection-control practices. The position requires protecting patient privacy, participating in quality-improvement activities and required staff meetings, and completing annual competencies. The position is hourly, based at an assigned office, and reports to the Clinical Supervisor / Practice Manager. The stated schedule is Monday 8:00 a.m.–3:00 p.m., Tuesday 8:00 a.m.–7:00 p.m., Wednesday 8:00 a.m.–7:00 p.m., Thursday 8:00 a.m.–3:00 p.m., and Friday 8:00 a.m.–5:00 p.m. Kintegra Health describes itself as a community-sponsored, family-centered health care provider offering health care, health education, and preventive care without regard to ability to pay.

Requirements

  • High school diploma or GED.
  • RMA, CMA, or CCMA certification required.
  • BLS/CPR required.
  • Ability to communicate effectively in English in person, by phone, and in writing.
  • Ability to perform patient-care duties within the Medical Assistant scope of practice and comply with HIPAA regulations.

Nice To Haves

  • One year of related work experience is preferred; alternatively, on-the-job training for at least two years is indicated.

Responsibilities

  • Fulfill assigned patient-care responsibilities within the Medical Assistant scope of practice, potentially including vital signs, procedures, and patient education.
  • Help patients navigate the encounter process and care pathway to minimize ambiguity.
  • Accurately document required aspects of patient encounters.
  • Track and document closed-loop patient communications, including laboratory matters, return calls, and refills.
  • Communicate with internal and external parties as needed to support continuity of care.
  • Complete supportive assignments on time and without prompting, potentially including controls, instrument maintenance, infection control, ordering, sorting, storing, and restocking supplies.
  • Provide patient teaching and support care plans.
  • Protect patient privacy and comply with HIPAA regulations.
  • Participate actively in quality-improvement activities.
  • Participate in staff meetings as required.
  • Complete annual competencies within the required timeframe.
  • Communicate effectively in English in person, by phone, and in writing.
  • Perform other duties as assigned.
  • May perform clinical tasks such as taking medical histories, explaining procedures, preparing patients for examinations, instructing patients about medications and special diets, preparing and administering medications, and drawing blood.
  • May perform administrative tasks such as answering phones, greeting patients, maintaining medical records, scheduling appointments, handling correspondence, billing, and bookkeeping.

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