Medical Assistant

Boston Medical Center•Methuen, MA

11d

About The Position

Under the supervision of the Practice Manager, the Medical Assistant I is a member of the clinical team and completes assigned daily clinical operations to support smooth day-to-day operations in the physician practice. The role provides medical and nursing support to providers in the ambulatory setting, prepares patients for their visits, and supports them throughout the visit. The position is in the Multispecialty Methuen department and is scheduled for 40 hours per week on days.

Requirements

High school diploma or equivalent.
One year of previous clinical experience.
Strong customer service skills.
Excellent communication and interpersonal skills.
Ability to work independently with little supervision.

Nice To Haves

Education from an approved medical assistant program.
Three years of medical assistant experience.
Certified Medical Assistant certification.

Responsibilities

Room patients and prepare them for provider visits.
Measure and accurately enter vital signs into the electronic medical record (EMR), including blood pressure, temperature, pulse, pulse oximetry, weight, height, and respiratory rate.
Record patient history, chief complaint, pharmacy information, and prescription list in the EMR for physicals.
Obtain required consents and complete forms for specific visit types.
Perform in-office testing and EKGs as needed, including required controls on specific tests.
Assist providers with in-office medical procedures and chaperone providers as required.
Label specimens in accordance with BMC policy.
Administer vaccines and medications as ordered by providers and in accordance with BMCHS practice policies.
Follow TCM, CCM, and RPM workflows when active in the practice.
Stock rooms, monitor exam-room supply expiration dates, and monitor and log medication and vaccine refrigerator temperatures.
Answer, triage, and route incoming calls as needed.
Follow scheduling rules and directly schedule patient visits in other BMC practices.
Review schedules and conduct clinical pre-visit review to ensure necessary results and clinical notes are available; contact facilities or other practices to obtain missing information.
Schedule patient appointments and provider-ordered testing at checkout or at other requested times.
Conduct outreach to selected patient groups as directed, and schedule specialty appointments and testing as required.
Inform the manager of clinical supply needs or assist with ordering.
Obtain prior authorizations and insurance referrals as needed by the practice.
Complete tasks assigned through the EMR task list.
Perform other duties and responsibilities as assigned.