Medical Assistant | Sublette County, WY

Symbii Home Health and Hospice South•Afton, WY

10d

About The Position

The Medical Assistant serves as a communication liaison between patients, referral sources, and licensed clinicians. The role combines administrative and clinical support, including maintaining medical records, coordinating appointments and diagnostic services, communicating with patients and healthcare professionals, documenting patient histories and concerns, and assisting with billing and bookkeeping. The position requires professionalism, courtesy, clear communication, strong customer service and phone skills, and the ability to operate an electronic medical record system after training.

Requirements

Ability to interact professionally, courteously, and pleasantly with patients, referral sources, and other health professionals.
Clear, concise communication and good listening skills.
Typing, creating original documents, sending emails, and placing phone calls.
Good grammar, spelling, and punctuation skills.
Excellent customer service and phone skills.
Ability to read, write, and speak English fluently.
Ability to operate an electronic medical record system adeptly within the given training period.
Ability to meet the physical requirements referenced in the posting; those requirements are not detailed in the supplied text.
Knowledge of medical billing and coding systems, including submitting statements to the appropriate payer for services rendered.
Knowledge of the healthcare field and medical specialty.
Extensive working knowledge of common medical names and terms.

Responsibilities

Ensure related reports, laboratory results, and other information are filed and available in patients’ medical records before appointments.
Update and file patient medical records.
Schedule physician and other clinician appointments according to location, patient needs, and clinician availability.
Call patients with reminders about upcoming visits.
Answer telephone calls, take messages, and provide feedback or answers to patient, physician, or pharmacy calls.
Triage and process messages from patients and front office staff for physicians, physician assistants, APRNs, and other clinical staff.
Maintain required logs and checks, including refrigerator temperatures and checks of emergency and expired medications or vaccinations.
Code and complete insurance forms.
Assist patients, insurers, and other care providers with required forms.
Handle correspondence, billing, and bookkeeping, including financial records, credit and collections, and mailing monthly patient statements.
Arrange hospital admissions, laboratory services, and other diagnostic tests.
Interview patients and record medical histories; obtain history and physical information before the first clinical visit and before the physician or nurse arrives.
Document current symptoms, medical history, risk factors, and other relevant concerns to support diagnosis and treatment planning.
Authorize prescription refills as directed by a physician or APRN.
Contact medical facilities or departments to schedule patients for tests or admission.
Take responsibility for ongoing educational requirements as the position requires.