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Medical Assistant

SCA Health•South Bend, IN

About The Position

The Medical Assistant supports physicians and clinical staff by performing administrative and clinical tasks that help ensure efficient patient flow and high-quality care at South Bend Orthopaedics. Duties include preparing exam rooms, assisting with examinations and minor procedures, documenting patient information in the electronic medical record, applying and removing orthopedic devices under provider supervision, educating patients, coordinating imaging and follow-up, maintaining clinical areas, and helping with scheduling and records. The role also supports surgical scheduling and pre-operative preparation as needed, while following HIPAA and OSHA requirements.

Requirements

  • High school diploma or equivalent required.
  • Minimum of 2–3 years of experience in a clinical setting.
  • Proficiency in EMR systems and basic computer applications.
  • Strong interpersonal and communication skills.
  • Ability to multitask in a fast-paced environment with attention to detail.

Nice To Haves

  • Completion of a certified Medical Assistant program (CMA, RMA, or equivalent) preferred.
  • Orthopedic or surgical specialty experience.
  • Experience with orthopedic-specific EMR systems such as Athenahealth, NextGen, or Epic.
  • Familiarity with medical terminology, procedures, and durable medical equipment (DME).
  • Bilingual ability, such as Spanish or Mandarin.

Responsibilities

  • Prepare exam rooms and assist providers with patient examinations and minor procedures.
  • Accurately record patient medical histories, vital signs, and chief complaints in the electronic medical record (EMR).
  • Apply and remove orthopedic devices such as splints, braces, and casts under provider supervision.
  • Provide patient education on preoperative and post-operative care and medication instructions.
  • Assist with in-office imaging coordination, including X-rays and MRIs, and ensure timely follow-up.
  • Maintain clean and well-stocked exam rooms and clinical areas.
  • Perform administrative duties, including scheduling appointments, answering phones, and managing patient records.
  • Ensure compliance with HIPAA and OSHA regulations.
  • Support surgical scheduling and pre-operative preparation as needed.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k) plan with company match
  • Paid time off
  • Life insurance
  • Disability insurance

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